
Host/Hostess
P.F. Chang's is looking for an outgoing, customer service-oriented Host/Hostess to join the team! As the first point of contact for our guests, the Host/Hostess is responsible for greeting guests, seating them, taking reservations, and ensuring that their dining experience is nothing but top-notch. The ideal candidate is friendly, efficient, and organized, with the ability to multitask and handle a variety of tasks in a fast-paced environment. If you have a passion for hospitality and are looking to join a successful restaurant team, we invite you to apply!Qualifications:• High school diploma or equivalent• Previous customer service or hospitality experience• Excellent interpersonal, communication, and organizational skills• Ability to work with a team and independently• Ability to stand for extended periods of time• Ability to handle a fast-paced environment• Adaptable to changing situations and customer demands• Flexible availability, including nights, weekends, and holidays
Responsibilities:
- Greet and seat guests in a friendly and courteous manner.
- Take reservations and manage seating arrangements.
- Ensure guest satisfaction throughout their dining experience.
- Monitor restaurant staff performance and provide feedback.
- Maintain cleanliness and orderliness in the dining area.
- Monitor and replenish stock of supplies, such as menus and condiments.
- Resolve customer complaints in a professional and timely manner.
- Assist with other tasks as needed, such as taking orders, running food, and bussing tables.
- Follow all health and safety regulations.
- Remain flexible to changing situations and customer demands.
Excellent Customer Service Skills
Ability To Work In A Fast-Paced Environment
Good Communication Skills
Ability To Stand For Long Periods Of Time
Positive Attitude
Knowledge Of Basic Food And Beverage Service Techniques
Ability To Take Initiative And Work Independently
Experience With Point Of Sale (Pos) Systems
Multitasking
Listening
Engaging
Teamwork
Serving
Cleaning
Problem-Solving
Cashiering
Upselling
Greeting
Resolving
Interacting
Seating
Bussing
Pre-Bussing
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Host/Hostess in Dallas, TX, USA is $20,865 - $28,105 per year.
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P. F. Chang's China Bistro is an American-based, casual dining restaurant chain founded in 1993 by Paul Fleming and Philip Chiang that serves Asian fusion cuisine. Centerbridge Partners owned and operated Chang's until acquired by the private equity firm TriArtisan Capital Advisors in 2019.

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