Unix Technical Analyst

Work with Oracle's Product Engineering groups as needed. Participate in the early hour-of-day coverage as well as late hour-of-day coverage as warranted. Participate in the rota for weekend coverage. Display and maintain a high level of professionalism at all times. Provide post-sales Solaris support to Oracle customers. Assist in ensuring Oracle Services exceed Customer Satisfaction goals. Provide problem isolation and resolution. Create knowledge documentation as necessary to assist with possible future problem resolution. Act as an interface with Support, Sales and Professional Services organizations to ensure proper support delivery is available for customer needs. Ensure proper implementation of Corporate programs and processes. Work closely with all levels of customer and external engineers and management on the most complex problems.

According to JobzMall, the average salary range for a Unix Technical Analyst in 8 Van de Graaff Drive, Burlington, MA 01803, USA is $60,000 - $80,000 per year. This range is based on the current job postings in this location.

Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. The company sells database software and technology, cloud engineered systems, and enterprise software products—particularly its own brands of database management systems.