NetSuite Account Manager

Welcome to Oracle! We are a global technology company dedicated to helping businesses of all sizes thrive in the digital age. Our NetSuite team is growing and we are looking for a skilled Account Manager to join our dynamic and innovative team. In this role, you will be responsible for managing and growing our NetSuite customer accounts. We are seeking a driven and results-oriented individual with a strong understanding of NetSuite products and services. If you are passionate about building and maintaining client relationships, have a proven track record of exceeding sales targets, and thrive in a fast-paced environment, we want to hear from you!

1. Manage and grow existing NetSuite customer accounts to ensure client satisfaction and retention.
2. Develop and maintain strong relationships with clients to understand their business needs and provide tailored solutions.
3. Identify new business opportunities within existing accounts and work towards expanding the client base.
4. Collaborate with cross-functional teams to deliver exceptional customer service and support.
5. Stay updated on NetSuite products and services to effectively communicate their value to clients.
6. Meet and exceed sales targets by proactively identifying and pursuing opportunities for upselling and cross-selling.
7. Keep accurate and up-to-date records of customer interactions and sales activities in the CRM system.
8. Conduct regular business reviews with clients to assess their satisfaction and identify areas for improvement.
9. Stay informed about industry trends, competitive landscape, and market changes to effectively position NetSuite products and services.
10. Provide timely and effective resolutions to any customer issues or concerns.
11. Represent the company and its values in a professional and positive manner at all times.
12. Continuously seek ways to improve and optimize account management processes and strategies.
13. Collaborate with the marketing team to develop and implement targeted campaigns to drive customer engagement and retention.
14. Participate in regular training and development opportunities to enhance product knowledge and sales skills.
15. Adhere to company policies and procedures and maintain confidentiality of sensitive information.

According to JobzMall, the average salary range for a NetSuite Account Manager in Santa Monica, CA, USA is between $85,000 and $115,000 per year. This range can vary based on the specific company, years of experience, and skills of the individual. Bonuses and benefits may also be included in the total compensation package.

Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. The company sells database software and technology, cloud engineered systems, and enterprise software products—particularly its own brands of database management systems.