Oracle

Customer Service Admin Support

Oracle

8 Van de Graaff Drive, Burlington, MA 01803, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer issues including, but not limited to: product compatibility and configuration, license reconciliation, support entitlements and validation, invoice and shipping inquiries, electronic support troubleshooting and product availability. Also, you will be the point of contact for new customers, introducing and educating them on Oracle as a whole. You will also have the opportunity to gain knowledge of specific product areas within our core technologies and/or applications.

Where is this job?
This job is located at 8 Van de Graaff Drive, Burlington, MA 01803, USA
Job Qualifications
  • Prior working knowledge of or the desire to quickly learn about Oracle Financials, Oracle Service, ITS, Imaging

  • Demonstrate prior abilities to be an effective team player

Required Skills
  • Customer Relationship Management

  • MS Word

  • Troubleshooting skills

  • Time Management Skills

  • MS Excel skills

  • Planning and facilitating skills

Soft Skills
  • Verbal communication

  • written communication

  • Self-Motivated

  • Problem Solving Skills

  • Detail Oriented and Organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Customer Service Admin Support in 8 Van de Graaff Drive, Burlington, MA 01803, USA is $20,000 to $50,000 per year. This range depends on the experience of the individual, the size of the company, the industry, and the location.

Additional Information
Oracle is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 24th, 2022
Apply BeforeMay 22nd, 2025
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About Oracle

Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. The company sells database software and technology, cloud engineered systems, and enterprise software products—particularly its own brands of database management systems.

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