Customer Service Admin Support
In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer issues including, but not limited to: product compatibility and configuration, license reconciliation, support entitlements and validation, invoice and shipping inquiries, electronic support troubleshooting and product availability. Also, you will be the point of contact for new customers, introducing and educating them on Oracle as a whole. You will also have the opportunity to gain knowledge of specific product areas within our core technologies and/or applications.
Prior working knowledge of or the desire to quickly learn about Oracle Financials, Oracle Service, ITS, Imaging
Demonstrate prior abilities to be an effective team player
Customer Relationship Management
MS Word
Troubleshooting skills
Time Management Skills
MS Excel skills
Planning and facilitating skills
Verbal communication
written communication
Self-Motivated
Problem Solving Skills
Detail Oriented and Organized
Multi tasker
According to JobzMall, the average salary range for a Customer Service Admin Support in 2300 Oracle Way, Austin, TX 78741, USA is $24,286 to $41,488.
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Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. The company sells database software and technology, cloud engineered systems, and enterprise software products—particularly its own brands of database management systems.
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