Oracle

Client Services Implementation Specialist

Oracle
Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for an exciting opportunity to join a global leader in technology and innovation? Do you have a passion for client services and a strong understanding of software implementation? If so, we have the perfect role for you. Oracle is currently seeking a highly motivated and experienced Client Services Implementation Specialist to join our dynamic team. In this role, you will be responsible for managing the implementation of our software solutions for our clients, ensuring a seamless and efficient onboarding process. To excel in this position, you should have exceptional communication skills, a customer-centric approach, and a strong technical background. If you are ready to take your career to the next level and make a significant impact, we invite you to apply for this exciting opportunity at Oracle.

  1. Manage software implementation process for clients, ensuring timely and efficient onboarding.
  2. Develop and maintain strong relationships with clients to ensure exceptional service delivery.
  3. Create and maintain project plans and timelines for each implementation project.
  4. Collaborate with cross-functional teams, such as sales and technical support, to ensure seamless integration and successful implementation.
  5. Provide training and support to clients on the use of software solutions.
  6. Troubleshoot and resolve any technical issues that may arise during the implementation process.
  7. Communicate project updates and progress to clients and internal stakeholders.
  8. Conduct post-implementation reviews to assess client satisfaction and identify areas for improvement.
  9. Stay up-to-date with industry trends and best practices in software implementation to continuously improve processes.
  10. Act as a liaison between clients and internal teams to ensure all client needs are met.
  11. Identify and escalate any potential risks or issues that may impact the implementation process.
  12. Collaborate with the sales team to identify opportunities for upselling and cross-selling additional products or services.
  13. Maintain accurate and detailed documentation of all implementation processes and procedures.
  14. Provide ongoing support and assistance to clients post-implementation.
  15. Continuously seek ways to improve the implementation process and enhance the client experience.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications

  • Strong Technical Knowledge: A Client Services Implementation Specialist At Oracle Must Have A Deep Understanding Of Oracle Products And Solutions, As Well As A Strong Knowledge Of Software Implementation Processes.

  • Excellent Communication Skills: This Role Requires Frequent Communication With Clients, Project Managers, And Other Team Members. A Successful Candidate Should Have Strong Written And Verbal Communication Skills To Effectively Convey Complex Technical Information.

  • Project Management Experience: As A Client Services Implementation Specialist, You Will Be Responsible For Managing Multiple Projects And Ensuring They Are Completed On Time And Within Budget. Experience In Project Management, Including Planning, Organizing, And Tracking Progress, Is Essential For This Role.

  • Problem-Solving Skills: Oracle Clients May Face Complex Challenges During The Implementation Process, And The Client Services Implementation Specialist Should Be Able To Identify And Address Issues Quickly And Effectively. This Requires Strong Analytical And Problem-Solving Skills.

  • Customer Service Orientation: The Client Services Implementation Specialist Is The Main Point Of Contact For Oracle Clients During The Implementation Process. As Such, A Successful Candidate Should Have A Strong Customer Service Orientation And Be Committed To Delivering A High Level Of Service To Clients.

Required Skills

  • Project Management

  • Training

  • Troubleshooting

  • Data Analysis

  • Communication

  • Time Management

  • Multitasking

  • customer service

  • Relationship Management

  • Problem-Solving

  • Technical Knowledge

  • Software Configuration

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Services Implementation Specialist in Austin, TX, USA is $45,000 - $65,000 per year. This can vary depending on factors such as the size of the company, level of experience, and specific job duties and responsibilities.

Additional Information
Oracle is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeAugust 19th, 2025
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About Oracle

Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. The company sells database software and technology, cloud engineered systems, and enterprise software products—particularly its own brands of database management systems.

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