OneMain Financial

Operations Support Representative

OneMain Financial

Lancaster, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Do you have a knack for problem-solving and have a passion for providing excellent customer service? We’re looking for an Operations Support Representative at OneMain Financial to join our team and help us provide an outstanding customer experience! This is a great opportunity for someone who has excellent communication skills, is self-motivated, and is detail-oriented.The ideal candidate should have a minimum of one year of experience in customer service, the ability to work in a fast-paced environment, and a strong aptitude for learning new systems and processes quickly. They should be comfortable working with computers and have experience using various software programs. Furthermore, they should possess strong organizational skills, be able to multitask, and be capable of working independently.If this role sounds like a great fit for your skills and experience, we’d love to hear from you.

Responsibilities:

  1. Provide excellent customer service to ensure an outstanding customer experience.
  2. Maintain effective communication with customers and colleagues.
  3. Identify and solve customer problems in a timely manner.
  4. Work in a fast-paced environment and learn new systems and processes quickly.
  5. Utilize computers and a variety of software programs.
  6. Demonstrate strong organizational skills and multitasking capabilities.
  7. Work independently and as part of a team.
Where is this job?
This job is located at Lancaster, PA, USA
Job Qualifications
  • Ability To Multi-Task And Prioritize

  • Familiarity With Customer Service Software

  • Proven Customer Service Experience

  • Strong Written And Verbal Communication Skills

  • Ability To Quickly Learn And Adapt To Systems And Processes

  • Tools And Techniques

  • Basic Computer Skills Including Microsoft Office

  • Highly Organized And Detail Oriented

  • Ability To Work In A Fast-Paced

  • Team-Oriented Environment

Required Skills
  • Documentation

  • Financial Analysis

  • Quality Assurance

  • Process Improvement

  • Project Management

  • Data Entry

  • Communication

  • Time Management

  • Problem Solving

  • Database Management

  • customer service

  • Report Writing

  • Compliance

  • System Administration

  • Service Delivery

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Analytical Thinking

  • Teamwork

  • Creative problem solving

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Operations Support Representative in Lancaster, PA, USA is between $35,000 and $45,000.

Additional Information
OneMain Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 9th, 2023
Apply BeforeJune 9th, 2026
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About OneMain Financial

OneMain Holdings, Inc. is an American financial services holding company headquartered in Evansville, Indiana, with central offices throughout the United States.

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