Operations Support Representative

OneMain Financial is looking for a dynamic and enthusiastic Operations Support Representative to join our team. This individual will have a passion for providing excellent customer service and a commitment to delivering operational excellence. The ideal candidate will possess the knowledge, skills, and abilities to perform the job successfully.The Operations Support Representative will take on a critical role in the success of OneMain Financial. This individual will provide excellent customer service, demonstrate a high level of organizational skills, and apply sound business judgment when resolving issues. To be successful in this position, the candidate must possess a strong customer service mindset, excellent problem-solving skills, and a keen eye for detail. Additionally, the candidate must possess the following qualifications: • High school diploma or equivalent• 2+ years of customer service and/or operations experience• Ability to multitask in a fast-paced environment• Excellent written and verbal communication skills• Working knowledge of Microsoft Office Suite If you are an energetic, customer-focused individual with a commitment to providing the highest standards of service, we want to hear from you. We believe in creating a supportive and collaborative environment where every team member can contribute to the success of the company.

Responsibilities:

1. Provide excellent customer service to customers and potential customers.
2. Maintain a high level of organizational skills and apply sound business judgment when resolving issues.
3. Utilize problem-solving skills to address customer inquiries and issues.
4. Ensure accuracy and attention to detail when entering information into the OneMain Financial system.
5. Monitor customer accounts and ensure that all customer requests are handled in a timely and professional manner.
6. Respond to customer inquiries and requests in a timely manner.
7. Collaborate with other departments and team members to ensure customer satisfaction.
8. Utilize Microsoft Office Suite to complete tasks and reports.
9. Ensure compliance with company policies and procedures.
10. Maintain a positive and professional attitude at all times.

According to JobzMall, the average salary range for a Operations Support Representative in Irving, TX, USA is between $37,000 and $56,000 per year. This range is based on the salaries reported by employers and employees. The salary range can vary depending on factors such as the experience and qualifications of the employee, the size of the company, the industry, and the location.

OneMain Holdings, Inc. is an American financial services holding company headquartered in Evansville, Indiana, with central offices throughout the United States.