Dealer Relationship Representative

The Dealer Relationship Representative at OneMain Financial is a critical role within our organization, with responsibility for developing and maintaining strong relationships with dealers in our network. We are looking for an organized and motivated individual who has a passion for customer service and is comfortable working in a fast-paced environment. The successful candidate will have excellent communication and interpersonal skills, as well as the ability to think analytically and problem solve. If you have a strong work ethic and a desire to make a difference in the lives of our customers, this could be the perfect opportunity for you!

Responsibilities:

1. Develop and maintain strong relationships with dealers in the OneMain Financial network.
2. Provide exceptional customer service to dealers and customers.
3. Analyze and troubleshoot dealer inquiries and issues.
4. Track and monitor customer feedback to improve service and dealer relationships.
5. Identify opportunities for process and product improvement.
6. Create and deliver presentations to educate dealers and customers.
7. Prepare and submit reports to management.
8. Proactively manage dealer expectations.
9. Work closely with other departments to ensure customer satisfaction.
10. Remain up-to-date with industry trends and developments.

According to JobzMall, the average salary range for a Dealer Relationship Representative in Austin, TX, USA is $45,000 - $55,000. This salary range takes into account factors such as experience, education, industry, and location.

OneMain Holdings, Inc. is an American financial services holding company headquartered in Evansville, Indiana, with central offices throughout the United States.