We are looking for a driven and passionate Branch Manager to join the team at OneMain Financial. As the Branch Manager, you will be responsible for leading the day-to-day operations of the branch while creating a customer-centric culture focused on providing exceptional service. The ideal candidate will have a strong background in financial services, a passion for leading and motivating others, and excellent customer service and communication skills. If you are a team player and have a “customer first” approach, we want to hear from you!
Responsibilities:
- Lead the day-to-day operations of the branch in accordance with company policies and procedures.
- Create and implement a customer-centric culture focused on delivering exceptional customer service.
- Recruit, onboard, and train new employees to ensure they are equipped with the knowledge and skills necessary to succeed in their roles.
- Monitor and evaluate employee performance, provide feedback, and implement corrective action when necessary.
- Develop and execute strategies to meet and exceed customer service and financial goals.
- Manage customer inquiries and complaints, and ensure resolution in a timely and satisfactory manner.
- Develop and maintain relationships with partners and vendors to ensure efficient and cost-effective operations.
- Maintain a thorough knowledge of OneMain Financial’s products and services, and stay up-to-date with industry news and regulations.
- Monitor branch operations and ensure compliance with internal control procedures.
- Analyze operational data and identify areas for improvement.
Excellent Interpersonal And Communication Skills
Excellent Customer Service Skills
Proficiency In Microsoft Office Suite
Ability To Multi-Task
Strong Knowledge Of Banking Regulations
Excellent Problem Solving And Decision Making Skills
Proven Track Record Of Meeting Sales Goals
Ability To Lead And Motivate A Team
Budgeting
Risk Management
Process Improvement
Networking
Sales
Marketing
Management
Negotiation
Leadership
customer service
Credit Analysis
Compliance
Lending
Problem-Solving
Collections
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Branch Manager in Franklin, TN, USA is $45,000 to $63,000 per year. This range is based on the salaries reported by local employers and can vary depending on experience, qualifications, and other factors.
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OneMain Holdings, Inc. is an American financial services holding company headquartered in Evansville, Indiana, with central offices throughout the United States.

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