OneMain Financial

Branch Manager

OneMain Financial

Franklin, TN, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for a driven and passionate Branch Manager to join the team at OneMain Financial. As the Branch Manager, you will be responsible for leading the day-to-day operations of the branch while creating a customer-centric culture focused on providing exceptional service. The ideal candidate will have a strong background in financial services, a passion for leading and motivating others, and excellent customer service and communication skills. If you are a team player and have a “customer first” approach, we want to hear from you!

Responsibilities:

  1. Lead the day-to-day operations of the branch in accordance with company policies and procedures.
  2. Create and implement a customer-centric culture focused on delivering exceptional customer service.
  3. Recruit, onboard, and train new employees to ensure they are equipped with the knowledge and skills necessary to succeed in their roles.
  4. Monitor and evaluate employee performance, provide feedback, and implement corrective action when necessary.
  5. Develop and execute strategies to meet and exceed customer service and financial goals.
  6. Manage customer inquiries and complaints, and ensure resolution in a timely and satisfactory manner.
  7. Develop and maintain relationships with partners and vendors to ensure efficient and cost-effective operations.
  8. Maintain a thorough knowledge of OneMain Financial’s products and services, and stay up-to-date with industry news and regulations.
  9. Monitor branch operations and ensure compliance with internal control procedures.
  10. Analyze operational data and identify areas for improvement.
Where is this job?
This job is located at Franklin, TN, USA
Job Qualifications
  • Excellent Interpersonal And Communication Skills

  • Excellent Customer Service Skills

  • Proficiency In Microsoft Office Suite

  • Ability To Multi-Task

  • Strong Knowledge Of Banking Regulations

  • Excellent Problem Solving And Decision Making Skills

  • Proven Track Record Of Meeting Sales Goals

  • Ability To Lead And Motivate A Team

Required Skills
  • Budgeting

  • Risk Management

  • Process Improvement

  • Networking

  • Sales

  • Marketing

  • Management

  • Negotiation

  • Leadership

  • customer service

  • Credit Analysis

  • Compliance

  • Lending

  • Problem-Solving

  • Collections

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Branch Manager in Franklin, TN, USA is $45,000 to $63,000 per year. This range is based on the salaries reported by local employers and can vary depending on experience, qualifications, and other factors.

Additional Information
OneMain Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 9th, 2023
Apply BeforeSeptember 18th, 2025
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About OneMain Financial

OneMain Holdings, Inc. is an American financial services holding company headquartered in Evansville, Indiana, with central offices throughout the United States.

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