Senior Customer Technical Program Manager
Are you passionate about delivering exceptional customer experiences and driving technical programs to success? Then we have the perfect opportunity for you as a Senior Customer Technical Program Manager at NVIDIA. As a global leader in visual computing technologies, our team is dedicated to pushing the boundaries of innovation and revolutionizing industries. We are seeking a dynamic and experienced individual to lead our customer technical programs, ensuring they are delivered with the highest quality and efficiency. If you have a strong technical background, excellent project management skills, and a customer-centric mindset, we want to hear from you!
- Develop and implement strategies for delivering exceptional customer experiences through technical programs.
- Lead and manage a team of technical program managers to ensure successful delivery of projects.
- Collaborate with cross-functional teams to define program scope, goals, and deliverables.
- Monitor and track program progress, identifying and addressing any potential roadblocks.
- Ensure programs are delivered on time, within budget, and according to quality standards.
- Communicate regularly with stakeholders to provide updates on program status and address any concerns.
- Develop and maintain strong relationships with customers, understanding their needs and ensuring their satisfaction.
- Identify and implement process improvements to increase efficiency and effectiveness of technical programs.
- Stay up-to-date with industry trends and advancements to continuously improve program offerings.
- Mentor and train junior program managers to develop their skills and ensure consistency in program delivery.
Extensive Technical Knowledge: A Senior Customer Technical Program Manager At Nvidia Should Possess A Deep Understanding Of Computer Hardware And Software, Including Graphics Processing Units (Gpus) And Drivers. They Should Also Have Experience With Customer-Facing Technical Support, Troubleshooting, And Problem-Solving.
Project Management Skills: The Ideal Candidate Should Have A Proven Track Record Of Successfully Managing Complex Technical Projects From Initiation To Completion. They Should Have Experience With Project Management Methodologies And Tools, As Well As The Ability To Effectively Prioritize And Delegate Tasks.
Strong Communication Skills: As A Leader And Liaison Between Customers, Internal Teams, And External Partners, A Senior Customer Technical Program Manager Should Have Excellent Communication Skills. This Includes The Ability To Clearly Articulate Technical Information To Non-Technical Stakeholders And Facilitate Productive Discussions And Negotiations.
Customer Focus: The Role Of A Senior Customer Technical Program Manager Is To Ensure Customer Satisfaction By Understanding Their Needs And Providing Effective Solutions. This Requires A Strong Customer Focus, Empathy, And The Ability To Build And Maintain Relationships With Customers.
Leadership Experience: Nvidia Is Looking For A Candidate With Previous Leadership Experience, Preferably In A Technical Program Management Role. The Senior Customer Technical Program Manager Will Be Responsible For Leading And Developing A Team, Setting Goals And Expectations, And Fostering A Collaborative And Supportive Work Environment.
Project Management
Communication
Time Management
Budget management
Quality Control
Customer Relations
Team Leadership
Risk assessment
Problem-Solving
Stakeholder management
Resource allocation
Technical Expertise
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Senior Customer Technical Program Manager in Santa Clara, CA, USA is between $150,000 - $200,000 per year. This range can vary depending on factors such as the specific company, level of experience, and specific job responsibilities. Additionally, bonuses and other benefits may also be included in the overall compensation package.
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NVIDIA Corp. designs and manufactures computer graphics processors, chipsets, and related multimedia software. The company operates through two segments: Graphics Processing Unit and Tegra Processor. The Graphics Processing Unit segment includes sales of the company's GeForce discrete and chipset products that supports desktop and notebook PCs plus license fees from Intel and sales of memory products. The Tegra Processors segment provides processors that deliver superior visual and multimedia experience on tablets, smart phones and gaming devices while consuming minimal power.
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