Customer Support Specialist

The Customer Support Specialist will focus on delivering a top of the line customer support experience to Nutrien Ag Solutions customers. The Specialist will work independently to resolve issues, but will also work as a team to share knowledge, and help to resolve more difficult issues. Act as liaison between growers, retail leadership and inter-company departments to resolve grower/branch issues. Provide feedback to Digital team and recommend digital product improvements. Manage critical incidents and escalate where needed. Log, resolve and/or track progress and resolution of all incident. Provide front line support to customers via phone, e-mail, web-chat, and self-service. Perform password resets and user account lockout diagnostics. Educate stakeholders on how to use digital tools to solve problems.

According to JobzMall, the average salary range for a Customer Support Specialist in Loveland, CO, USA is between $38,000 and $46,000 per year. This range is based on the salary data collected from various job postings in the area. The exact salary for any individual will depend on the employer and other factors such as education, experience, and job responsibilities.

Nutrien is a Canadian fertilizer company based in Saskatoon, Saskatchewan. It is the largest producer of potash and the third largest producer of nitrogen fertilizer in the world. It has 1,500 retail stores and more than 20,000 employees.