Novo Nordisk

IT Support Specialist (Healthcare)

Novo Nordisk

2760 Måløv, Denmark
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Novo Nordisk, a global healthcare company that is committed to improving the lives of patients with chronic illnesses. We are currently seeking a highly skilled IT Support Specialist to join our team and provide technical support to our healthcare professionals. As an IT Support Specialist, you will play a crucial role in ensuring our systems and technology run smoothly, allowing us to deliver the best possible care to our patients. We are looking for someone who is passionate about technology and has experience in the healthcare industry. If you are a problem-solver, customer-service oriented, and have a strong understanding of IT systems, we would love to have you on our team. Join us in making a difference in the lives of patients around the world.

  1. Provide technical support to healthcare professionals for all IT systems and technology used in patient care.
  2. Troubleshoot and resolve any technical issues that may arise, ensuring minimal disruption to patient care.
  3. Install, configure, and maintain hardware and software systems, including computers, printers, and other devices.
  4. Collaborate with internal teams and external vendors to ensure timely resolution of technical issues.
  5. Train healthcare professionals on the proper use and maintenance of IT systems and technology.
  6. Develop and maintain documentation for IT systems and processes, ensuring accuracy and accessibility.
  7. Stay up-to-date with industry trends and advancements in technology to make recommendations for system improvements.
  8. Ensure compliance with all relevant regulations and best practices for IT systems in the healthcare industry.
  9. Provide excellent customer service and maintain a positive attitude when interacting with healthcare professionals.
  10. Demonstrate a strong understanding of Novo Nordisk's mission and values, and contribute to achieving our goals through efficient and effective IT support.
Where is this job?
This job is located at 2760 Måløv, Denmark
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Prior Experience In Healthcare It Support, Preferably In A Pharmaceutical Or Biotech Company.

  • Knowledge Of Healthcare Regulations And Compliance, Such As Hipaa And Gdpr.

  • Strong Technical Skills And Proficiency In Troubleshooting Software And Hardware Issues.

  • Excellent Communication And Customer Service Skills To Effectively Assist And Educate Healthcare Professionals On It Systems And Processes.

Required Skills
  • Database Management

  • IT

  • Network troubleshooting

  • Mobile Device Management

  • Software Installation

  • Data Backup

  • Technical Troubleshooting

  • Security monitoring

  • Hardware Maintenance

  • Remote Support

  • User Training

  • System Upgrades

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a IT Support Specialist (Healthcare) in 2760 Måløv, Denmark is approximately DKK 314,000 - DKK 516,000 per year (equivalent to about $49,000 - $80,500 USD). However, this can vary depending on factors such as experience, qualifications, and the specific employer.

Additional Information
Novo Nordisk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesDanish
Job PostedMarch 29th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Novo Nordisk

Novo Nordisk AS engages in the research, development, manufacture, and marketing of pharmaceutical products. It operates through the Diabetes and Obesity Care; and Biopharmaceuticals segments. The Diabetes and Obesity Care segment covers insulins, glucagon-like-peptide 1, other protein-related products, oral anti-diabetic drugs and obesity. The Biopharmaceuticals segment handles the research, development, manufacture, and distribution of products within the areas of haemophilia, growth hormone, hormone replacement, inflammation and other therapy areas.

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