IT Support Specialist (Healthcare)

We are seeking a highly motivated and skilled IT Support Specialist with a passion for healthcare to join our team at Novo Nordisk. As a global healthcare company, we are dedicated to improving the lives of individuals living with chronic diseases. As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology systems and providing technical support to our healthcare professionals. We are looking for candidates who are knowledgeable in IT systems, have excellent problem-solving skills, and are committed to providing exceptional customer service. If you are a proactive and detail-oriented individual with a strong understanding of healthcare technology, we encourage you to apply for this exciting opportunity.

• Provide technical support and troubleshooting for all IT systems and equipment used by healthcare professionals at Novo Nordisk.
• Maintain and monitor the performance and functionality of all technology systems, including hardware, software, and networks.
• Collaborate with other members of the IT team to implement updates, upgrades, and new technology solutions.
• Respond to and resolve IT support requests in a timely and efficient manner, ensuring minimal disruption to healthcare operations.
• Communicate with healthcare professionals to understand their technology needs and provide them with appropriate solutions and support.
• Train healthcare professionals on the proper use of technology systems and equipment.
• Conduct regular audits and assessments to identify potential issues and areas for improvement in IT systems.
• Stay up-to-date with industry advancements and trends in healthcare technology to ensure Novo Nordisk's systems are current and efficient.
• Create and maintain documentation, manuals, and guides for IT systems and processes.
• Collaborate with other departments, such as compliance and security, to ensure IT systems meet regulatory requirements and maintain data security.

According to JobzMall, the average salary range for a IT Support Specialist (Healthcare) in Hauppauge, NY, USA is between $50,000 to $70,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or healthcare organization. Some IT Support Specialists may also receive additional benefits such as healthcare, retirement plans, and bonuses.

Novo Nordisk AS engages in the research, development, manufacture, and marketing of pharmaceutical products. It operates through the Diabetes and Obesity Care; and Biopharmaceuticals segments. The Diabetes and Obesity Care segment covers insulins, glucagon-like-peptide 1, other protein-related products, oral anti-diabetic drugs and obesity. The Biopharmaceuticals segment handles the research, development, manufacture, and distribution of products within the areas of haemophilia, growth hormone, hormone replacement, inflammation and other therapy areas.