IT Support Specialist (Healthcare)

We are seeking a highly motivated IT Support Specialist to join our dynamic team at Novo Nordisk. As a global leader in healthcare, we are dedicated to improving the lives of patients through innovative solutions and cutting-edge technology. In this role, you will play a crucial part in maintaining and optimizing our IT systems, ensuring seamless operations for our healthcare professionals. We are looking for a knowledgeable and customer-oriented individual with a strong passion for healthcare and IT. If you have a desire to make a positive impact in the healthcare industry and possess the required qualifications, we encourage you to apply and be a part of our mission to change diabetes.

• Provide technical support and troubleshooting for all IT systems and equipment used by healthcare professionals at Novo Nordisk
• Continuously monitor and maintain the performance, security, and availability of all IT systems, including servers, networks, and applications
• Collaborate with other team members to identify and resolve IT issues in a timely and efficient manner
• Create and maintain documentation on IT systems, processes, and procedures to ensure consistency and accuracy
• Assist with the implementation and testing of new IT systems and upgrades
• Train and educate employees on the proper use of IT systems and equipment
• Stay up-to-date on industry trends and advancements in healthcare and IT to make recommendations for improving our systems and processes
• Participate in on-call rotations to provide after-hours support as needed
• Communicate effectively with stakeholders and provide excellent customer service to address their IT needs and concerns
• Adhere to company policies and procedures, as well as industry regulations and compliance standards.

According to JobzMall, the average salary range for a IT Support Specialist (Healthcare) in Plainsboro Township, NJ, USA is $50,000 - $65,000 per year. Salaries may vary depending on factors such as experience, education, and specific job duties.

Novo Nordisk AS engages in the research, development, manufacture, and marketing of pharmaceutical products. It operates through the Diabetes and Obesity Care; and Biopharmaceuticals segments. The Diabetes and Obesity Care segment covers insulins, glucagon-like-peptide 1, other protein-related products, oral anti-diabetic drugs and obesity. The Biopharmaceuticals segment handles the research, development, manufacture, and distribution of products within the areas of haemophilia, growth hormone, hormone replacement, inflammation and other therapy areas.