
Patient Liaison, Psychiatry Administration
Northwestern University is seeking an experienced and passionate Patient Liaison to join our Psychiatry Administration team. The ideal candidate will be an empathetic and organized individual who is able to manage numerous tasks, coordinate patient care, and ensure a positive experience for all patients.To be successful in this role, we are looking for someone with a minimum of 2-3 years of experience in a medical office setting, with direct patient contact, preferably in a psychiatry or mental health setting. The successful candidate should possess excellent communication and interpersonal skills, as well as the ability to quickly develop rapport with patients and their families. A basic understanding of medical terminology and the ability to use electronic medical records is preferred. Additionally, this position requires the ability to work under pressure and handle multiple tasks, including managing patient records, scheduling appointments, and providing general support to the medical staff. If you are an experienced and compassionate individual who is passionate about providing quality care to our patients, we would love to hear from you.
Responsibilities:
- Provide direct patient contact and coordinate patient care in a psychiatry or mental health setting.
- Develop rapport with patients and their families while maintaining a positive experience.
- Utilize electronic medical records to manage patient records.
- Schedule patient appointments and provide general support to the medical staff.
- Demonstrate excellent communication and interpersonal skills.
- Possess basic understanding of medical terminology.
- Work effectively under pressure and manage multiple tasks.
- Ensure quality care for all patients.
Excellent Communication And Interpersonal Skills
Bachelor's Degree In Healthcare Or Related Field
Demonstrated Ability To Work Collaboratively With Patients
Families And Other Healthcare Professionals
Understanding Of Medical Terminology
Knowledge Of Hipaa Compliance Regulations
Ability To Maintain A High Level Of Confidentiality
Previous Experience In Patient Advocacy Or Liaison Roles
Proficiency In Ms Office Applications
Documentation
Networking
Communication
Negotiation
Counseling
Compassion
Listening
Collaboration
Interpreting
organizing
Empathy
Confidentiality
Coordination
Problem-Solving
Multi-tasking
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Liaison, Psychiatry Administration in Chicago, IL, USA is between $48,876 and $87,952. This range may vary depending on various factors such as experience, education, and certifications.
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Northwestern University is a private research university based in Evanston, Illinois, with other campuses in Chicago and Doha, Qatar, and academic programs and facilities in Miami, Florida; Washington, DC; and San Francisco, California.

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