Service Support Specialist

Nintendo

4600 150th Ave NE, Redmond, WA 98052, USA

Full-TimeDepends on ExperienceEntry LevelBachelors

Job Description

Processes orders, loans, rentals, repairs, and returns while responding to customer inquiries.
Able to explain technical information and provide repair direction to non-technical personnel.
Fulfills internal material requests and transfers.
Acts as a liaison with NOA Licensing and NOA Credit for domestic and international account maintenance.
Facilitates software and hardware updates for display, development, and Starlight equipment.
Compiles data for usage in internal documents, status reports, cycle counts, and established metrics.
Works with confidential hardware and software.
Adheres to PCI Security standards when dealing with personally identifiable information.
Inventory receipt, documentation, and distribution.
Assists with systems testing and evaluation in related areas of business as needed.

Where is this job?

This job is located at 4600 150th Ave NE, Redmond, WA 98052, USA

Job Qualifications

1 to 3 years of related experience providing customer support (CRM), technical support, or another related field.
Understanding of basic industry technical terms.
Familiarity with Nintendo’s franchises and intellectual properties.

Required Skills

MS Excel
Tableau
MS Word
MS PowerPoint
Oracle ERP
Natural Insights

Soft Skills

Adaptable
Multitasking
Detail Oriented
Communication Skills
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Service Support Specialist in 4600 150th Ave NE, Redmond, WA 98052, USA is $50,000-$75,000 per year. This range is based on salaries reported by employers to JobzMall. Salaries can vary widely based on experience, skills, and other factors.

Additional Information

Nintendo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedSeptember 17th, 2020

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

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