Nine West Group

Store Operations Manager

Nine West Group

Dubai - United Arab Emirates
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Nine West Group is looking for a passionate and experienced Store Operations Manager to join our team! We are a leading fashion retailer with a presence in the United States, Canada, and Puerto Rico, and we are looking for someone who is highly organized and motivated to take on the responsibility of managing the day-to-day operations of our stores. The perfect candidate for this position will be an enthusiastic leader with excellent communication and problem-solving skills and a commitment to providing exceptional customer service.To be successful in this role, you must have a minimum of 3-5 years of retail operations experience, preferably in a managerial or supervisory capacity. You should also have a strong understanding of retail sales and customer service, along with a keen eye for detail and a passion for staying up-to-date on the latest industry trends. If you have the skills, the drive, and the dedication to help us meet our operational goals, we would love to hear from you!

Responsibilities:

  1. Oversee and manage the daily operations of Nine West Group stores, including personnel, customer service, sales, and inventory.
  2. Lead and motivate the store team to ensure the highest levels of customer satisfaction and operational excellence.
  3. Monitor store performance and assess operational goals to ensure they are met.
  4. Develop and implement strategies to drive sales and maximize profitability.
  5. Analyze sales data to identify areas of improvement and develop action plans to address them.
  6. Ensure compliance with all applicable laws and regulations.
  7. Monitor store expenses and budgets.
  8. Develop and maintain relationships with store vendors, partners, and suppliers.
  9. Handle customer complaints and provide appropriate solutions in a timely manner.
  10. Stay up-to-date with the latest trends in the retail industry.
Where is this job?
This job is located at Dubai - United Arab Emirates
Job Qualifications
  • Excellent Customer Service Skills

  • Excellent Communication Skills

  • Proficient In Microsoft Office Suite

  • Ability To Multi-Task

  • Strong Leadership Capabilities

  • Knowledgeable In Retail Operations

  • Organized And Detail-Oriented

  • Effective Problem-Solving Skills

Required Skills
  • Budgeting

  • Performance Management

  • Training

  • Sales

  • Inventory

  • Scheduling

  • Problem Solving

  • Forecasting

  • Leadership

  • customer service

  • Quality Control

  • Merchandising

  • Compliance

  • Recruiting

  • Operations

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Operations Manager in Dubai - United Arab Emirates is AED 7,000 to AED 10,000 per month. This salary range may vary depending on the company and the individual's experience and qualifications.

Additional Information
Nine West Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesArabic
Job PostedJuly 16th, 2023
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Nine West Group

Nine West (also 9 West) is an American fashion wholesale and retail company. Nine West was named for its founding location in the Solow Building at 9 West 57th Street in New York City. In 1983, Nine West opened its first specialty retail store in Stamford, Connecticut. In 1986, Nine West launched its first national ad campaign. Nine West first expanded internationally with the opening of a Hong Kong location in 1994. It has since become a brand located in over 800 global locations in 57 countries.

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