At Nine West Group, we are looking for an experienced, highly motivated, and customer-focused Store Operations Manager to join our team. The ideal candidate will have a proven track record of success in managing store operations, demonstrating strong leadership skills, and working with store teams to drive sales and profitability.The Store Operations Manager will be responsible for overseeing and managing the day-to-day operations of the store, managing staff and providing customer service, as well as developing strategies for store growth and profitability. The successful candidate should possess excellent communication, organizational, and problem-solving skills, as well as the ability to successfully manage multiple projects simultaneously.We are looking for a Store Operations Manager who is passionate about customer service, committed to delivering the highest-quality customer experience, and can work comfortably in a fast-paced environment. If you are a highly motivated professional with a proven track record of success in store operations management, we want to hear from you!
Responsibilities:
- Oversee and manage the day-to-day operations of the store
- Manage store staff and provide excellent customer service
- Develop strategies for store growth and profitability
- Communicate effectively with store teams to drive sales and profitability
- Monitor customer feedback and implement changes as necessary
- Solve customer complaints and problems quickly and effectively
- Ensure compliance with all store policies and procedures
- Utilize data and analytics to identify areas of improvement
- Monitor and manage store inventory and supplies
- Follow up on sales leads and take appropriate action
- Develop and implement staff training programs
- Provide ongoing performance evaluation and feedback to store staff
Excellent Customer Service Skills
Ability To Work In A Fast-Paced Environment
Strong Organizational Skills
Proficiency In Microsoft Office Suite
Ability To Motivate And Lead A Team
Good Communication And Interpersonal Skills
Proven Experience In Retail Operations And Management
Knowledge Of Retail Sales And Inventory Management
Budgeting
Training
Planning
Communication
Sales
Inventory
Retail
Scheduling
Leadership
customer service
Merchandising
Analytical
Problem-Solving
Operations
Organizational
Communication
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Store Operations Manager in London, UK is between £45,000 and £60,000. This range may vary depending on the size and type of company, the number of years of experience, and the type of store operations managed.
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Nine West (also 9 West) is an American fashion wholesale and retail company. Nine West was named for its founding location in the Solow Building at 9 West 57th Street in New York City. In 1983, Nine West opened its first specialty retail store in Stamford, Connecticut. In 1986, Nine West launched its first national ad campaign. Nine West first expanded internationally with the opening of a Hong Kong location in 1994. It has since become a brand located in over 800 global locations in 57 countries.

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