Nine West Group

Store Operations Manager

Nine West Group

London, UK
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Nine West Group, we are looking for an experienced, highly motivated, and customer-focused Store Operations Manager to join our team. The ideal candidate will have a proven track record of success in managing store operations, demonstrating strong leadership skills, and working with store teams to drive sales and profitability.The Store Operations Manager will be responsible for overseeing and managing the day-to-day operations of the store, managing staff and providing customer service, as well as developing strategies for store growth and profitability. The successful candidate should possess excellent communication, organizational, and problem-solving skills, as well as the ability to successfully manage multiple projects simultaneously.We are looking for a Store Operations Manager who is passionate about customer service, committed to delivering the highest-quality customer experience, and can work comfortably in a fast-paced environment. If you are a highly motivated professional with a proven track record of success in store operations management, we want to hear from you!

Responsibilities:

  • Oversee and manage the day-to-day operations of the store
  • Manage store staff and provide excellent customer service
  • Develop strategies for store growth and profitability
  • Communicate effectively with store teams to drive sales and profitability
  • Monitor customer feedback and implement changes as necessary
  • Solve customer complaints and problems quickly and effectively
  • Ensure compliance with all store policies and procedures
  • Utilize data and analytics to identify areas of improvement
  • Monitor and manage store inventory and supplies
  • Follow up on sales leads and take appropriate action
  • Develop and implement staff training programs
  • Provide ongoing performance evaluation and feedback to store staff
Where is this job?
This job is located at London, UK
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Strong Organizational Skills

  • Proficiency In Microsoft Office Suite

  • Ability To Motivate And Lead A Team

  • Good Communication And Interpersonal Skills

  • Proven Experience In Retail Operations And Management

  • Knowledge Of Retail Sales And Inventory Management

Required Skills
  • Budgeting

  • Training

  • Planning

  • Communication

  • Sales

  • Inventory

  • Retail

  • Scheduling

  • Leadership

  • customer service

  • Merchandising

  • Analytical

  • Problem-Solving

  • Operations

  • Organizational

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Operations Manager in London, UK is between £45,000 and £60,000. This range may vary depending on the size and type of company, the number of years of experience, and the type of store operations managed.

Additional Information
Nine West Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 16th, 2023
Apply BeforeAugust 19th, 2025
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About Nine West Group

Nine West (also 9 West) is an American fashion wholesale and retail company. Nine West was named for its founding location in the Solow Building at 9 West 57th Street in New York City. In 1983, Nine West opened its first specialty retail store in Stamford, Connecticut. In 1986, Nine West launched its first national ad campaign. Nine West first expanded internationally with the opening of a Hong Kong location in 1994. It has since become a brand located in over 800 global locations in 57 countries.

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