Store Operations Manager

At Nine West Group, we are looking for a Store Operations Manager with outstanding organizational and leadership skills who can take our retail operations to the next level! As a Store Operations Manager, you will be responsible for driving store efficiency while ensuring superior customer service, managing store staff, and overseeing inventory control. We are looking for a motivated individual with excellent communication skills and a strong understanding of retail operations. The ideal candidate should have a minimum of five years of retail management experience and a Bachelor's degree in Business Management or a related field. You should have a proven track record of successfully managing a team and leading by example. If you have a passion for retail and are looking for a challenging opportunity, this position is for you!

Responsibilities:

1. Lead store staff in delivering superior customer service and ensure customer satisfaction.
2. Monitor store operations to ensure efficient workflows and compliance with company policies and procedures.
3. Develop and implement policies and procedures for store operations, inventory control, and customer service.
4. Recruit, hire, train, and supervise store staff.
5. Track and analyze store performance metrics to identify areas for improvement.
6. Manage store budget and ensure efficient use of resources.
7. Oversee purchasing, inventory management, and pricing strategies.
8. Develop and implement strategies for increasing sales and customer loyalty.
9. Address customer feedback and complaints in a timely and professional manner.
10. Maintain a safe and secure working environment.

According to JobzMall, the average salary range for a Store Operations Manager in Toronto, ON, Canada is between $50,000 and $85,000 per year. This range is dependent on the size of the store, years of experience and qualifications of the individual.

Nine West (also 9 West) is an American fashion wholesale and retail company. Nine West was named for its founding location in the Solow Building at 9 West 57th Street in New York City. In 1983, Nine West opened its first specialty retail store in Stamford, Connecticut. In 1986, Nine West launched its first national ad campaign. Nine West first expanded internationally with the opening of a Hong Kong location in 1994. It has since become a brand located in over 800 global locations in 57 countries.