Nine West Group

Store Operations Manager

Nine West Group

Boston, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Nine West Group, we are looking for an experienced and passionate Store Operations Manager to join our team and help drive our store operations to the next level. This is an ideal opportunity for someone who is seeking a challenging and rewarding role, with the potential to be part of a dynamic and successful organization.The successful candidate must possess excellent communication and organizational skills, in addition to the ability to work independently and as part of a team. They must also possess a minimum of three years of experience in a retail store operations role. Experience in inventory management, merchandising, and customer service is a plus.Our ideal candidate should possess a can-do attitude, be self-motivated, and have a passion for providing excellent customer service. They should also be able to multitask and work in a fast-paced environment.If you are looking for an opportunity to join an innovative and forward-thinking company, then this could be the perfect role for you. We look forward to hearing from you.

Responsibilities:

  1. Oversee daily store operations, including customer service, inventory management, and merchandising.
  2. Maintain store operations to ensure high customer satisfaction and profitability.
  3. Develop strategies to increase sales and improve operational efficiency.
  4. Monitor store performance and take action to improve results.
  5. Ensure compliance with company policies and procedures.
  6. Train and manage store staff, including recruiting, hiring, and disciplining employees.
  7. Monitor store expenses and budget to ensure cost control.
  8. Analyze customer feedback and develop action plans to address any issues.
  9. Analyze sales data and trends to identify opportunities for improvement.
  10. Work closely with upper management to ensure store goals are met.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Strong Organizational Skills

  • Ability To Meet Deadlines

  • Ability To Lead A Team

  • Knowledge Of Retail Operations

  • Knowledge Of Pos Systems

  • Ability To Manage Inventory

  • Experience With Merchandising

Required Skills
  • Budgeting

  • Training

  • Planning

  • Communication

  • Inventory

  • Scheduling

  • Problem Solving

  • Negotiation

  • Leadership

  • customer service

  • Merchandising

  • Compliance

  • Organization

  • Performance

  • Financials

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • self-motivation

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Operations Manager in Boston, MA, USA is $58,000 - $95,000. This range may vary depending on factors such as the employer, experience, and education level.

Additional Information
Nine West Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 16th, 2023
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Nine West Group

Nine West (also 9 West) is an American fashion wholesale and retail company. Nine West was named for its founding location in the Solow Building at 9 West 57th Street in New York City. In 1983, Nine West opened its first specialty retail store in Stamford, Connecticut. In 1986, Nine West launched its first national ad campaign. Nine West first expanded internationally with the opening of a Hong Kong location in 1994. It has since become a brand located in over 800 global locations in 57 countries.

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