Nike

Store Associate

Nike

Philadelphia, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of Nike, where our passion for sports and innovation drives everything we do. We are currently seeking a dedicated and enthusiastic Store Associate to join our team and help us bring the Nike brand to life in our retail stores. As a Store Associate, you will have the opportunity to engage with customers, share your knowledge and love for our products, and contribute to creating an unforgettable shopping experience. We are looking for individuals who are passionate about sports, have a strong work ethic, and thrive in a fast-paced environment. If you are ready to be a part of the Nike family and inspire others to push their limits, we want to hear from you.

  1. Greet and welcome customers to the Nike retail store, creating a positive and inviting atmosphere.
  2. Provide exceptional customer service by actively engaging with customers, listening to their needs, and offering product recommendations.
  3. Share extensive knowledge of Nike products and the brand's history to educate customers and build brand loyalty.
  4. Maintain a deep understanding of current and upcoming products, as well as industry trends, to effectively communicate with customers and enhance their shopping experience.
  5. Process and handle customer transactions accurately and efficiently, including cash handling and POS system operation.
  6. Keep the store clean, organized, and visually appealing, ensuring products are properly displayed and stocked.
  7. Continuously meet and exceed sales goals and contribute to overall store success.
  8. Collaborate with team members to ensure a smooth and seamless shopping experience for customers.
  9. Embody the Nike brand values and inspire others to push their limits and reach their full potential.
  10. Maintain a strong work ethic and adhere to company policies and procedures.
  11. Attend training sessions and stay up-to-date with product knowledge and sales techniques.
  12. Contribute to a positive and inclusive work environment by fostering teamwork, respect, and open communication.
  13. Handle customer complaints and concerns professionally and resolve issues in a timely manner.
  14. Assist with inventory management, including receiving and restocking merchandise.
  15. Continuously strive to improve and provide feedback on how to enhance the customer experience in the store.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Store Associate At Nike Should Have The Ability To Provide Exceptional Customer Service To All Customers, Ensuring A Positive Shopping Experience And Building Brand Loyalty.

  • Knowledge Of Nike Products: It Is Important For A Store Associate To Have A Deep Understanding Of Nike's Products, Including Their Features, Benefits, And Variations. This Will Allow Them To Assist Customers With Product Inquiries And Make Appropriate Recommendations.

  • Sales Experience: A Store Associate Should Have Previous Sales Experience, Preferably In A Retail Setting. This Will Help Them To Effectively Upsell And Cross-Sell Products, Ultimately Increasing Store Revenue.

  • Strong Communication Skills: As A Store Associate, Effective Communication With Both Customers And Team Members Is Crucial. This Includes Being Able To Listen Actively, Communicate Clearly, And Resolve Any Issues Or Concerns That May Arise.

  • Flexibility And Adaptability: Working In A Retail Environment Can Be Fast-Paced And Ever-Changing. A Store Associate Should Be Able To Adapt To New Situations, Handle Multiple Tasks At Once, And Work Well Under Pressure. Flexibility In Scheduling Is Also Important, As Working Weekends And Holidays May Be Required.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Problem Solving

  • customer service

  • Cash Handling

  • Retail Sales

  • Visual merchandising

  • Teamwork

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Associate in Philadelphia, PA, USA is $20,000 to $35,000 per year. This can vary depending on the specific company, experience level, and location within the city. Some higher-end stores may offer a higher salary range, while smaller or entry-level positions may offer a lower range. Additionally, factors such as commission, bonuses, and benefits can also affect the overall salary range for a Store Associate in Philadelphia.

Additional Information
Nike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 26th, 2024
Apply BeforeJune 9th, 2026
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About Nike

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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