Nike

Store Associate

Nike

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nike, where we believe in the power of sport to transform lives. As a Store Associate, you will play an integral role in delivering exceptional customer experiences and promoting our brand's mission. We are looking for individuals who are passionate about our products, have excellent communication skills, and thrive in a fast-paced environment. If you are a team player with a positive attitude and a drive to exceed expectations, we want you to join our team at Nike.

  1. Greet and welcome customers to the store, creating a friendly and inviting atmosphere.
  2. Assist customers in finding and selecting products that meet their needs and preferences.
  3. Educate customers on the features and benefits of Nike products, promoting the brand's mission and values.
  4. Process transactions accurately and efficiently, including cash, credit, and gift card transactions.
  5. Maintain a clean and organized store environment, including restocking shelves and merchandising displays.
  6. Act as a brand ambassador by wearing and representing Nike products in a professional and authentic manner.
  7. Continuously strive to meet and exceed sales goals and targets set by the store manager.
  8. Collaborate with team members to ensure a seamless and cohesive customer experience.
  9. Stay up-to-date on product knowledge, company policies, and procedures to provide accurate and helpful information to customers.
  10. Handle customer inquiries and complaints in a timely and professional manner, escalating to management as needed.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Knowledge Of Nike Products And Brand: A Store Associate At Nike Should Have A Strong Understanding Of The Company's Products, Brand Identity, And Values. This Includes Knowledge Of The Latest Product Releases, Technology, And Sporting Categories.

  • Customer Service Skills: As The Primary Point Of Contact For Customers, A Store Associate Should Possess Excellent Customer Service Skills. This Includes Being Friendly, Approachable, And Able To Address Customer Needs And Concerns Effectively.

  • Sales Experience: Nike Is A Retail Company, And Store Associates Are Responsible For Driving Sales. Therefore, Having Previous Sales Experience, Including Knowledge Of Upselling And Cross-Selling Techniques, Is Essential.

  • Retail Experience: While Not Always Required, Having Previous Retail Experience Can Be Beneficial For A Store Associate At Nike. This Includes Knowledge Of Retail Operations, Such As Cash Handling, Inventory Management, And Visual Merchandising.

  • Team Player: Nike Values Teamwork And Collaboration, So A Store Associate Should Be A Team Player Who Can Work Well With Others. This Includes Being Able To Communicate Effectively, Take Direction, And Contribute To A Positive Work Environment.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Store Associate in Charlotte, NC, USA is between $20,000 and $30,000 per year. However, this can vary depending on the specific company, location, and level of experience. Some Store Associates may also receive benefits and bonuses, which can increase their overall compensation.

Additional Information
Nike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 28th, 2024
Apply BeforeMay 10th, 2026
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About Nike

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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