Nike

Retail Store Associate

Nike

Ann Arbor, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of Nike, where we believe in inspiring and empowering athletes of all levels to reach their full potential. We are looking for a passionate and driven Retail Store Associate to join our team and help us in our mission. As a member of the Nike family, you will have the opportunity to work with some of the most innovative and iconic products in the industry and be a part of a culture that values diversity, inclusion, and teamwork. If you have a strong passion for sports, exceptional customer service skills, and a desire to be a part of a dynamic and fast-paced environment, we want to hear from you! Join us and be a part of a team that strives to constantly innovate and redefine the world of sport.

  1. Greet and welcome customers to the Nike retail store, creating a positive and welcoming environment for all athletes.
  2. Provide exceptional customer service by assisting customers with product selection, fitting, and answering any questions they may have.
  3. Demonstrate a strong understanding and knowledge of Nike products, including features, benefits, and technology, to effectively communicate with customers.
  4. Maintain a clean and organized store, ensuring products are displayed neatly and shelves are fully stocked.
  5. Process customer transactions accurately and efficiently using the store's point-of-sale system.
  6. Assist in inventory management by monitoring stock levels and restocking products as needed.
  7. Collaborate with team members to achieve sales goals and promote a positive team environment.
  8. Stay updated on industry trends and new product releases to provide customers with the most up-to-date information.
  9. Continuously strive to improve customer service skills and product knowledge through training and development opportunities.
  10. Adhere to all company policies and procedures, including safety and security protocols, to ensure a safe and enjoyable shopping experience for customers.
  11. Act as a brand ambassador for Nike, embodying the company's values and promoting a culture of diversity, inclusion, and teamwork.
  12. Assist with store events and promotions to drive sales and enhance the customer experience.
  13. Maintain a positive and professional demeanor at all times, representing the Nike brand with integrity and enthusiasm.
  14. Continuously seek opportunities to improve store processes and procedures to enhance efficiency and customer satisfaction.
  15. Flexibility to work a variety of shifts, including weekends and holidays, as needed to support the needs of the store.
Where is this job?
This job is located at Ann Arbor, MI, USA
Job Qualifications
  • Strong Customer Service Skills: A Retail Store Associate At Nike Must Have Excellent Communication And Interpersonal Skills To Provide Exceptional Service To Customers.

  • Knowledge Of Nike Products: The Ideal Candidate Should Have A Strong Understanding Of Nike's Products, Including Their Features, Benefits, And Technology, To Assist Customers With Product Selection And Inquiries.

  • Sales Experience: Previous Experience In Sales Or Retail Is Beneficial For This Role, As The Retail Store Associate Is Responsible For Driving Sales And Meeting Targets.

  • Team Player: Nike Values Teamwork And Collaboration, So A Retail Store Associate Should Be Able To Work Well With Others And Contribute To A Positive And Supportive Team Environment.

  • Passion For Sports And Fitness: Nike Is A Brand That Promotes A Healthy And Active Lifestyle, So A Retail Store Associate Should Have A Genuine Interest In Sports And Fitness To Be Able To Connect With Customers And Promote The Brand's Values.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Brand Ambassador

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Store Associate in Ann Arbor, MI, USA is between $25,000 - $40,000 per year. This range may vary depending on the specific job responsibilities, experience level, and company size. Some retail store associates may also receive bonuses or commission based on their sales performance.

Additional Information
Nike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 26th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Nike

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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