Nike

Retail Store Associate

Nike

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of Nike, where innovation and inspiration collide to create the ultimate shopping experience for our customers. We are seeking a dynamic and customer-focused Retail Store Associate to join our team and help elevate the Nike brand to new heights. As a member of our team, you will have the opportunity to work with cutting-edge products, engage with a diverse customer base, and be a part of a global movement towards excellence. If you have a passion for sports, fashion, and providing exceptional service, we want you to be a part of our Nike family.

  1. Greet and welcome customers to the store with a positive and friendly attitude.
  2. Provide excellent customer service by actively engaging with customers, answering questions, and addressing any concerns.
  3. Assist customers in finding the perfect products to meet their needs, including providing product knowledge and recommendations.
  4. Maintain a clean and organized store environment, ensuring that all products are properly displayed and stocked.
  5. Process customer transactions accurately and efficiently using the store's point-of-sale system.
  6. Stay up-to-date on Nike products, promotions, and brand initiatives to effectively communicate with customers.
  7. Collaborate with team members to achieve store goals and targets, including sales, customer satisfaction, and operational excellence.
  8. Continuously strive to enhance the customer experience and contribute to the overall success of the store.
  9. Follow all company policies and procedures, including safety and security protocols.
  10. Attend trainings and meetings as required to stay informed about new products and company updates.
  11. Maintain a professional and positive demeanor at all times, representing the Nike brand with pride and enthusiasm.
  12. Support and promote company values, including diversity, inclusion, and sustainability.
  13. Be a proactive and adaptable team member, willing to take on additional responsibilities as needed to support the store's success.
  14. Uphold a strong knowledge of current industry and fashion trends to assist customers with styling and outfitting.
  15. Embody the Nike brand and inspire customers by living an active and healthy lifestyle.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Strong Customer Service Skills: A Retail Store Associate At Nike Should Possess Excellent Communication And Interpersonal Skills To Provide Top-Notch Customer Service. This Includes Being Friendly, Approachable, And Knowledgeable About The Products.

  • Retail Experience: Previous Experience In A Retail Environment, Especially In The Sports Or Apparel Industry, Would Be Ideal For A Retail Store Associate At Nike. This Ensures That The Candidate Is Familiar With The Unique Needs And Preferences Of Customers In This Market.

  • Product Knowledge: A Thorough Understanding Of Nike's Products, Including Their Features, Benefits, And Target Audience, Is Essential For A Retail Store Associate. This Allows Them To Make Informed Recommendations And Provide Accurate Information To Customers.

  • Team Player: Nike Values Collaboration And Teamwork, And A Retail Store Associate Should Be Able To Work Effectively With Their Colleagues And Contribute To A Positive Work Environment. This Includes Being Able To Take Direction From Supervisors And Support Other Team Members When Needed.

  • Flexibility And Adaptability: Retail Can Be A Fast-Paced And Unpredictable Industry, And A Retail Store Associate Should Be Able To Adapt To Changing Circumstances And Handle Multiple Tasks Efficiently. This May Include Assisting With Visual Merchandising, Restocking, And Handling Customer Inquiries Simultaneously.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Retail Store Associate in Charlotte, NC, USA is $19,000 - $38,000 per year. This can vary depending on factors such as experience, location, and the specific retail store and industry. Some higher-end retail stores in Charlotte may offer higher salaries for their associates.

Additional Information
Nike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 26th, 2024
Apply BeforeJune 9th, 2026
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About Nike

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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