Nike

Retail Store Associate

Nike

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a passionate and driven individual with a love for sports and fashion? Do you thrive in a fast-paced, customer-focused environment? Nike is seeking a Retail Store Associate to join our team and help us provide an exceptional shopping experience for our customers. As a Retail Store Associate, you will be an integral part of our retail team, responsible for delivering top-notch customer service, driving sales, and representing the Nike brand. If you have a positive attitude, excellent communication skills, and a strong knowledge of our products, we would love to have you join our team.

  1. Greet and welcome customers as they enter the store, providing a positive and friendly atmosphere.
  2. Assist customers in finding the right products for their needs, utilizing knowledge of Nike's products and services.
  3. Maintain a clean and organized store environment, ensuring all merchandise is properly displayed and well-stocked.
  4. Process customer transactions accurately and efficiently, including cash, credit, and gift card transactions.
  5. Proactively engage with customers to build relationships and provide exceptional customer service, addressing any concerns or questions they may have.
  6. Meet and exceed sales goals by actively promoting products and services, and suggesting upsell opportunities.
  7. Stay up-to-date on current and upcoming product releases, promotions, and events to effectively communicate with customers and drive sales.
  8. Collaborate with team members to ensure all tasks and responsibilities are completed in a timely and efficient manner.
  9. Assist with inventory management, including receiving and processing new merchandise, and organizing and restocking shelves and displays.
  10. Maintain knowledge of company policies, procedures, and standards to ensure compliance and uphold the Nike brand image.
  11. Continuously strive to improve the customer experience and contribute to the overall success of the store.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Strong Knowledge And Passion For Nike Products: A Retail Store Associate At Nike Should Have A Deep Understanding Of The Brand's Products, Including Their Features, Benefits, And Uses. They Should Also Have A Genuine Passion For The Brand And Its Mission.

  • Excellent Customer Service Skills: A Retail Store Associate Should Be Able To Provide Exceptional Customer Service To All Customers, Including Greeting Them With A Smile, Answering Their Questions, And Assisting Them In Finding The Right Products.

  • Sales And Product Knowledge: Candidates Should Have Experience In Sales And Be Able To Effectively Communicate Product Features And Benefits To Customers. They Should Also Have A Good Understanding Of The Retail Industry And Current Trends.

  • Team Player Attitude: Nike Values Teamwork And Collaboration. A Retail Store Associate Should Be Able To Work Well With Others And Contribute To A Positive And Supportive Work Environment.

  • Physical Fitness And Ability To Stand For Long Periods: The Role Of A Retail Store Associate Requires Standing For Long Periods, Lifting And Carrying Heavy Boxes, And Moving Around The Store Frequently. Candidates Should Be Physically Fit And Able To Perform These Tasks With Ease.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • brand awareness

  • Sales Techniques

  • Mult

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Store Associate in Phoenix, AZ, USA is $22,000 to $36,000 per year. However, this can vary depending on factors such as the specific company, experience level, and job duties. It is also important to note that some positions may offer additional benefits or commissions on top of the base salary.

Additional Information
Nike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 25th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Nike

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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