Nike

Retail Store Associate

Nike

Nashville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a passionate and dynamic individual with a love for the latest athletic trends and a drive to deliver exceptional customer service? Look no further, because Nike is seeking a Retail Store Associate to join our team! As a member of our team, you will have the opportunity to work with cutting-edge products and interact with diverse customers from all around the world. We are looking for someone who is energetic, personable, and dedicated to providing an unforgettable shopping experience. If you have a strong work ethic, excellent communication skills, and a love for all things Nike, we want you on our team!

  1. Greet and welcome customers as they enter the store, providing a positive and enthusiastic first impression.
  2. Provide exceptional customer service by understanding and addressing customers' needs, questions, and concerns.
  3. Assist customers in finding and selecting the perfect Nike products, using knowledge of current trends and inventory.
  4. Maintain a clean and organized store environment, ensuring all products are properly displayed and easily accessible for customers.
  5. Process customer transactions accurately and efficiently, including cash, credit, and gift card payments.
  6. Stay up-to-date on Nike products and promotions, able to effectively communicate and educate customers on new releases and special offers.
  7. Collaborate with team members to ensure all tasks and responsibilities are completed in a timely and efficient manner.
  8. Continuously strive to meet and exceed sales goals, utilizing upselling and cross-selling techniques to increase revenue.
  9. Act as a brand ambassador for Nike, embodying the company's values and promoting a positive image to customers.
  10. Maintain a high level of professionalism and a positive attitude at all times, representing the company in a positive light.
  11. Participate in ongoing training and development opportunities to enhance product knowledge and customer service skills.
  12. Handle and resolve customer complaints and issues in a timely and satisfactory manner.
  13. Adhere to all company policies and procedures, including safety and security protocols.
  14. Assist in inventory management by restocking and organizing products on the sales floor and in the stockroom.
  15. Maintain a strong work ethic and consistently meet expectations for attendance, punctuality, and reliability.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Customer Service Skills: A Retail Store Associate At Nike Must Have Excellent Customer Service Skills To Provide A Positive Shopping Experience For Customers And Build Brand Loyalty.

  • Product Knowledge: A Thorough Understanding Of Nike Products, Including Features, Benefits, And Technology, Is Crucial For A Retail Store Associate To Assist Customers In Making Informed Purchasing Decisions.

  • Sales Experience: Experience In Sales, Preferably In Retail, Is An Important Qualification For A Retail Store Associate At Nike. This Includes Knowledge Of Upselling And Cross-Selling Techniques To Increase Sales And Meet Sales Targets.

  • Teamwork: Nike Values Teamwork, And A Retail Store Associate Must Be Able To Work Collaboratively With Other Team Members To Achieve Store Goals And Maintain A Positive Work Environment.

  • Physical Fitness: As A Retail Store Associate, One May Be Required To Stand For Long Periods, Lift And Move Boxes, And Perform Other Physically Demanding Tasks. Therefore, Physical Fitness And The Ability To Meet The Physical Demands Of The Job Are Important Qualifications For This Role.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Brand Ambassadorship

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Store Associate in Nashville, TN, USA is between $9 and $18 per hour. This can vary depending on factors such as the specific company, the experience and qualifications of the individual, and the location of the store. Some retail stores may also offer additional benefits and perks such as bonuses, commission, and discounts on products.

Additional Information
Nike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 28th, 2024
Apply BeforeMay 10th, 2026
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About Nike

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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