Nike

Retail Store Associate

Nike

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about sports and fashion? Do you have a keen eye for style and trends? If so, we have the perfect opportunity for you! Nike is seeking a dedicated and customer-oriented Retail Store Associate to join our team. As a member of our store staff, you will have the chance to be a part of a dynamic and fast-paced environment while helping customers find the perfect gear for their athletic and lifestyle needs. This is an ideal position for individuals who thrive in a team-oriented and customer-focused environment. Join us and be a part of the Nike family!

  1. Greet and engage customers in a friendly and knowledgeable manner, providing exceptional customer service at all times.
  2. Assist customers in finding the perfect sports and fashion products based on their needs and preferences.
  3. Stay up-to-date on product knowledge, style trends, and athletic performance to effectively recommend and educate customers on Nike products.
  4. Handle cash and credit transactions accurately and efficiently while following proper cash handling procedures.
  5. Maintain a clean and organized store appearance, including restocking merchandise and arranging displays.
  6. Work collaboratively with team members to achieve sales goals and provide a positive shopping experience for customers.
  7. Act as a brand ambassador, representing Nike's values and promoting the brand’s image through personal appearance and customer interactions.
  8. Handle customer inquiries and complaints in a professional and timely manner, escalating to higher management as needed.
  9. Follow all company policies and procedures, including safety and security measures, to ensure a safe and pleasant environment for customers and employees.
  10. Participate in store meetings and training sessions to continually improve product knowledge and customer service skills.
  11. Contribute to a positive and inclusive work culture by fostering teamwork, respect, and open communication with team members and customers.
  12. Continually strive to meet and exceed individual and store sales targets and KPIs.
  13. Perform other duties as assigned by store management.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Store Associate At Nike Must Possess Strong Communication And Interpersonal Skills To Provide Exceptional Customer Service And Ensure Customer Satisfaction.

  • Knowledge Of Nike Products: A Thorough Understanding Of Nike's Products, Including Their Features, Benefits, And Technologies, Is Essential For A Retail Store Associate To Effectively Assist Customers And Make Product Recommendations.

  • Sales Experience: Previous Experience In A Sales Role Is Highly Desirable For A Retail Store Associate At Nike. This Includes The Ability To Upsell And Cross-Sell Products To Increase Sales And Meet Sales Targets.

  • Team Player: Nike Values Teamwork And Collaboration, And A Retail Store Associate Must Be Able To Work Effectively With Others To Achieve Common Goals And Provide A Positive Shopping Experience For Customers.

  • Flexibility And Adaptability: Retail Store Associates At Nike Must Be Able To Adapt To Changing Situations And Work In A Fast-Paced Environment. They Must Also Be Willing To Work Flexible Hours, Including Weekends And Holidays, To Meet The Needs Of The Business.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Store Associate in Phoenix, AZ, USA is between $23,000 and $35,000 per year. However, this can vary depending on factors such as the specific company, experience level, and job responsibilities. Some Retail Store Associates may also receive additional benefits such as bonuses, commissions, and employee discounts.

Additional Information
Nike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 28th, 2024
Apply BeforeJune 9th, 2026
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About Nike

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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