Are you a passionate leader with a love for retail and all things Nike? We are seeking a dynamic and motivated individual to join our team as a Retail Lead at Nike. As a Retail Lead, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring exceptional customer service and driving sales through effective team management. Our ideal candidate is someone who embodies the Nike brand, has previous retail experience, and possesses strong leadership skills. If you are ready to take the next step in your career and be part of a global sports brand, then we want to hear from you!
- Oversee the day-to-day operations of the retail store, including opening and closing procedures, inventory management, and cash handling.
- Create and implement strategies to drive sales and meet or exceed store goals.
- Provide exceptional customer service by greeting and assisting customers, resolving any issues or concerns, and ensuring a positive shopping experience.
- Lead and motivate a team of retail associates, providing coaching, training, and ongoing development to ensure a high-performing and engaged team.
- Monitor and analyze store performance metrics, including sales data, customer feedback, and employee productivity, to identify areas for improvement and make informed decisions.
- Maintain a thorough understanding of the Nike brand, products, and company values to effectively represent and promote the brand to customers and team members.
- Collaborate with other Retail Leads and store management to maintain a cohesive and efficient working environment.
- Ensure compliance with company policies and procedures, as well as local and federal laws and regulations.
- Assist with recruiting, hiring, and training new team members.
- Act as a role model for teamwork, professionalism, and a positive attitude in the workplace.
Strong Leadership Skills: A Retail Lead At Nike Should Possess Strong Leadership Skills, Including The Ability To Motivate And Guide A Team, Delegate Tasks Effectively, And Provide Constructive Feedback.
Extensive Retail Experience: The Ideal Candidate Should Have A Minimum Of 3-5 Years Of Experience In Retail, Preferably In A Leadership Role. This Will Demonstrate Their Knowledge Of The Industry And Ability To Handle Various Aspects Of The Job, Such As Inventory Management, Customer Service, And Sales.
Product Knowledge: As A Retail Lead At Nike, It Is Essential To Have A Deep Understanding Of The Brand And Its Products. This Includes Knowledge Of Different Shoe Styles, Apparel Collections, And The Latest Trends In The Market. This Will Help In Providing Expert Guidance To Customers And Training The Team.
Excellent Communication Skills: Effective Communication Is Crucial For A Retail Lead To Interact With Customers, Team Members, And Higher Management. They Should Be Able To Communicate Clearly And Concisely, Both Verbally And In Writing.
Organizational And Time-Management Skills: A Retail Lead Is Responsible For Overseeing The Daily Operations Of The Store, Including Managing Inventory, Scheduling, And Handling Customer Complaints. Strong Organizational And Time-Management Skills Are Essential To Ensure The Smooth Functioning Of The Store And Meeting Sales Targets.
Inventory Management
Communication
Time Management
Team Management
Product knowledge
Leadership
customer service
Visual merchandising
Problem-Solving
Sales Strategy
Brand Ambassador
Training And
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Lead in Santa Monica, CA, USA is between $45,000 to $60,000 per year. This can vary depending on the specific company, experience level, and additional benefits offered.
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Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.
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