At Nike, our mission is to inspire and innovate, and we are seeking a dynamic and passionate individual to join our team as a Retail Lead. As a Retail Lead, you will play a critical role in driving sales and providing exceptional customer service while leading a team to success. We are looking for someone who is a natural leader, has a strong understanding of retail operations, and is dedicated to delivering the best possible experience for our customers. If you are driven, results-oriented, and have a love for the Nike brand, we want to hear from you!
- Lead and motivate a team of retail associates to achieve sales goals and provide outstanding customer service.
- Create a positive and engaging work environment that fosters teamwork and personal growth.
- Develop and implement sales strategies to drive revenue and increase customer loyalty.
- Ensure that all retail operations are running smoothly, including inventory management, visual merchandising, and store maintenance.
- Train and coach team members on product knowledge, sales techniques, and customer service best practices.
- Monitor and analyze sales data to identify trends and opportunities for improvement.
- Collaborate with other retail leads and managers to share best practices and ensure consistency across stores.
- Uphold the Nike brand and its values by providing a premium and authentic experience for customers.
- Handle customer inquiries and complaints in a professional and timely manner.
- Stay up-to-date on industry trends and competition to make informed business decisions.
Minimum Of 2 Years Of Previous Retail Management Experience, Preferably In A High-Volume And Fast-Paced Environment.
Strong Leadership Skills, With The Ability To Motivate And Develop A Team To Meet And Exceed Sales Goals.
Excellent Communication And Customer Service Skills, With The Ability To Effectively Interact With Customers And Resolve Any Issues.
In-Depth Knowledge Of Nike Products, As Well As The Ability To Stay Updated On Current Industry Trends And Competitor Offerings.
Proven Track Record Of Driving Sales And Achieving Targets, With A Strong Understanding Of Inventory Management, Visual Merchandising, And Store Operations.
Inventory Management
Communication
Time Management
Team Management
Product knowledge
Problem Solving
Leadership
customer service
Visual merchandising
Training and Development
Sales Strategy
Data
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Lead in Chicago, IL, USA is between $35,000 and $45,000 per year. This can vary based on the specific company, location, and level of experience. Some Retail Leads may also receive bonuses or commissions on top of their base salary.
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Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.
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