Welcome to Nike, where we believe in the power of sport to inspire and transform lives. As a Retail Lead, you will be at the forefront of our mission to bring innovation and inspiration to every athlete in the world. We are looking for a dynamic and motivated individual who is passionate about our brand and has a strong background in retail management. In this role, you will have the opportunity to lead a team of dedicated retail associates and drive sales through exceptional customer service and strategic merchandising. If you have a proven track record of success in the retail industry and a deep understanding of the Nike brand, we want to hear from you!
- Lead and manage a team of retail associates, providing guidance, support, and training to ensure a high level of performance and customer service.
- Create and maintain a positive and motivating work environment for retail associates.
- Develop and implement sales strategies to increase store revenue and meet sales targets.
- Monitor and analyze sales data to identify trends and make informed decisions about product placement and promotions.
- Ensure that the store is visually appealing and adheres to Nike's brand standards through effective merchandising and product placement.
- Stay updated on industry and market trends, as well as competitors, to make strategic business decisions.
- Foster strong relationships with customers and provide exceptional customer service by addressing any concerns or issues in a timely and professional manner.
- Collaborate with other department leads and management to ensure a cohesive and efficient operation of the store.
- Responsible for inventory management, including receiving, organizing, and maintaining stock levels.
- Implement and enforce company policies and procedures to ensure operational excellence.
- Train and develop team members on product knowledge, company culture, and customer service skills.
- Conduct performance evaluations and provide feedback to team members to improve their skills and performance.
- Monitor and manage store expenses to ensure profitability and adherence to budget.
- Participate in recruitment and hiring of new team members.
- Ensure compliance with all safety and security protocols.
Strong Leadership Skills: A Retail Lead At Nike Should Have Experience In Managing And Motivating A Team. This Includes Setting Goals, Providing Feedback, And Resolving Conflicts.
Customer Service Expertise: Nike's Success Is Built On Delivering Exceptional Customer Service. A Retail Lead Should Possess Excellent Communication Skills And The Ability To Handle Difficult Situations With Ease.
Retail Experience: Nike Is A Fast-Paced And Dynamic Retail Environment. A Retail Lead Should Have Prior Experience Working In A Retail Setting, Preferably In A Leadership Role.
Knowledge Of Nike Products: As A Retail Lead, It Is Important To Have A Deep Understanding Of Nike's Products, Including Their Features, Benefits, And Technology. This Will Allow You To Effectively Train And Educate Your Team, As Well As Assist Customers With Their Purchasing Decisions.
Sales And Inventory Management Experience: A Retail Lead At Nike Should Have A Strong Understanding Of Sales And Inventory Management. This Includes Analyzing Sales Data, Setting And Achieving Sales Goals, And Managing Inventory Levels To Ensure The Store Is Well-Stocked With Popular Products.
Communication Skills
Time Management
Product knowledge
Inventory Control
customer service
Visual merchandising
Team Leadership
Sales management
Problem-Solving
Brand Ambassadorship
Coaching And Training
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Lead in Portland, OR, USA is $37,000 - $48,000 per year. This may vary depending on factors such as the size and type of the retail company, the experience and qualifications of the individual, and the specific responsibilities and duties of the position. Additional factors such as bonuses, commissions, and benefits may also impact the overall salary range.
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Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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