Welcome to Nike, a company known for its innovative products and passion for sports. We are currently seeking a Retail Lead to join our team and help drive our retail strategy forward. As a Retail Lead, you will have the opportunity to lead a team and create a seamless and exceptional shopping experience for our customers. We are looking for a motivated and results-driven individual who is passionate about the Nike brand and has a strong understanding of retail operations. If you have a proven track record of success in a retail leadership role and are ready to take on new challenges, we want to hear from you!
- Lead and manage a team of retail associates to ensure a positive and consistent customer experience.
- Develop and implement strategies to drive sales and meet sales targets.
- Train and onboard new retail associates, providing them with the necessary product knowledge and customer service skills.
- Monitor and analyze sales data to identify trends and make necessary adjustments to improve performance.
- Create and maintain visual merchandising standards to effectively showcase products and enhance the overall shopping experience.
- Foster a positive and collaborative work environment by providing ongoing feedback, coaching, and recognition to team members.
- Ensure compliance with company policies and procedures, as well as safety and security measures.
- Collaborate with other departments to ensure efficient and effective store operations.
- Stay updated on industry trends and competition to make informed decisions and suggestions for improvement.
- Represent the Nike brand and uphold its values, mission, and image at all times.
Previous Retail Experience: A Retail Lead At Nike Should Have A Minimum Of 2-3 Years Of Experience In A Retail Setting, Preferably With A Focus On Athletic Or Sports-Related Products. This Experience Should Include Both Customer-Facing Roles And Leadership Positions.
Knowledge Of Nike Products: A Strong Understanding Of Nike's Product Line And Brand Is Essential For A Retail Lead. This Includes Knowledge Of The Features And Benefits Of Different Products, As Well As An Understanding Of Current Trends In The Athletic And Sports Industry.
Team Leadership Skills: As A Retail Lead, You Will Be Responsible For Managing A Team Of Sales Associates. Therefore, Strong Leadership Skills Are Crucial, Including The Ability To Motivate And Inspire Team Members, Delegate Tasks Effectively, And Provide Constructive Feedback.
Customer Service Excellence: Nike Prides Itself On Providing Exceptional Customer Service, And A Retail Lead Should Exemplify This Value. This Includes The Ability To Communicate Effectively With Customers, Address Their Needs And Concerns, And Ensure A Positive Shopping Experience.
Organizational And Multitasking Abilities: A Retail Lead At Nike Must Be Able To Juggle Multiple Tasks And Responsibilities, Such As Managing Inventory, Creating Schedules, And Overseeing Store Operations. Strong Organizational Skills And The Ability To Prioritize Tasks Are Essential For Success In This Role.
Inventory Management
Communication
Time Management
Team Management
Product knowledge
Leadership
customer service
Sales forecasting
Visual merchandising
Problem-Solving
Sales Strategy
Coaching And
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Lead in San Jose, CA, USA is $41,000 - $64,000 per year. This can vary depending on the specific company and location within San Jose, as well as the individual's experience and qualifications.
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Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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