Welcome to the world of Nike, where passion for sport and innovation meet. We are seeking a dynamic and highly-motivated individual to join our team as a Retail Lead. As the face of our brand, you will lead a team of dedicated retail associates to deliver exceptional customer experiences and drive sales. This role requires a strong leader with a passion for retail, a strategic mindset, and a proven track record of success. If you thrive in a fast-paced environment and have a deep understanding of the Nike brand, we want to hear from you.
- Lead and motivate a team of retail associates to deliver exceptional customer experiences.
- Set and monitor sales targets for the team, and provide guidance and support to achieve them.
- Develop and implement strategic plans to drive sales and achieve business goals.
- Serve as the face of the Nike brand and ensure all team members embody the company's values and mission.
- Train and develop team members to ensure they have a deep understanding of the Nike brand and products.
- Monitor and analyze sales data to identify trends and areas for improvement.
- Ensure the store environment is welcoming, organized, and visually appealing to customers.
- Collaborate with other departments, such as marketing and merchandising, to create effective sales strategies.
- Handle any customer complaints or issues in a professional and timely manner.
- Continuously seek out ways to improve the customer experience and increase sales.
- Stay updated on industry trends and competitor activities to inform business decisions.
- Responsible for inventory management and ensuring products are properly stocked and displayed.
- Maintain a high level of product knowledge and share this information with the team and customers.
- Conduct performance evaluations and provide regular feedback and coaching to team members.
- Ensure compliance with company policies and procedures at all times.
Strong Leadership Skills: A Retail Lead At Nike Must Possess Strong Leadership Skills In Order To Effectively Manage And Motivate A Team Of Retail Associates. This Includes The Ability To Delegate Tasks, Provide Guidance And Support, And Make Decisions In A Fast-Paced Environment.
Retail Experience: Candidates For A Retail Lead Position At Nike Should Have Previous Experience Working In A Retail Environment, Preferably In A Leadership Role. This Experience Will Help Them Understand The Day-To-Day Operations Of A Retail Store And Be Able To Effectively Communicate And Work With Retail Associates.
Product Knowledge: As A Leader In The Retail Store, A Retail Lead Must Have A Strong Understanding Of Nike's Products And Be Able To Effectively Communicate Their Features And Benefits To Customers. This Requires A Passion For The Brand And A Willingness To Stay Up-To-Date On New Product Releases And Updates.
Customer Service Skills: Nike Places A High Emphasis On Providing Exceptional Customer Service, And A Retail Lead Must Possess Strong Customer Service Skills In Order To Ensure A Positive Shopping Experience For Customers. This Includes Being Friendly, Approachable, And Knowledgeable About Nike's Products And Policies.
Organizational Skills: In A Fast-Paced Retail Environment, A Retail Lead Must Be Highly Organized In Order To Ensure That All Tasks And Responsibilities Are Completed In A Timely And Efficient Manner. This Includes Managing Inventory, Scheduling, And Maintaining Store Appearance Standards.
Communication Skills
Inventory Management
Time Management
Team Management
Product knowledge
customer service
Leadership skills
Sales Analysis
Visual merchandising
Sales Strategy
Brand Ambassador
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Lead in Nashville, TN, USA is $35,000-$45,000 per year. However, this can vary depending on the specific company, experience level, and job responsibilities. Some Retail Leads may earn more or less than this range.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started