Welcome to the world of Nike, where passion, innovation, and performance collide to create the ultimate retail experience. We are currently seeking a driven and dynamic individual to join our team as a Retail Lead. As a Retail Lead, you will play a critical role in leading and developing a team to deliver exceptional customer service and drive sales. If you have a deep understanding of the retail industry, a strong leadership presence, and a passion for the Nike brand, we want you on our team. Join us and be a part of a company that is constantly pushing boundaries and challenging the status quo.
- Lead and motivate a team to provide exceptional customer service and drive sales in a fast-paced retail environment.
- Train and develop team members on product knowledge, sales techniques, and customer service best practices.
- Create and execute strategies to achieve sales targets and increase customer satisfaction.
- Monitor and analyze sales data to identify opportunities for growth and improvement.
- Collaborate with other Retail Leads and management to ensure consistency and alignment across all retail locations.
- Maintain a thorough understanding of the Nike brand, products, and industry trends.
- Foster a positive and inclusive work environment that promotes teamwork, open communication, and a strong work ethic.
- Handle customer inquiries, complaints, and escalations in a timely and professional manner.
- Conduct regular performance evaluations and provide feedback, coaching, and recognition to team members.
- Ensure compliance with company policies, procedures, and safety standards.
- Assist in inventory management and visual merchandising to create an attractive and organized retail space.
- Stay up-to-date on market trends, competitor strategies, and industry innovations to inform business decisions.
- Represent the Nike brand and values at all times and act as a brand ambassador within the store and community.
- Collaborate with other departments, such as marketing and operations, to support overall company goals and initiatives.
- Continuously strive to improve processes, procedures, and customer experience to enhance the overall retail experience at Nike.
Strong Leadership Skills: A Retail Lead At Nike Should Have Proven Experience In Leading And Motivating A Team To Achieve Sales Targets And Provide Excellent Customer Service.
Knowledge Of Nike Products: A Thorough Understanding Of Nike's Product Line, Including Features, Benefits, And Technology, Is Essential For A Retail Lead To Effectively Train And Educate Team Members And Assist Customers.
Sales And Customer Service Experience: Nike Values Individuals Who Have A Background In Sales And Customer Service. A Retail Lead Should Have Excellent Communication And Interpersonal Skills To Engage With Customers And Drive Sales.
Organizational And Time Management Skills: As A Retail Lead, It Is Important To Be Able To Prioritize Tasks, Delegate Responsibilities, And Ensure The Store Is Running Smoothly. Strong Organizational And Time Management Skills Are Essential For Success In This Role.
Passion For The Brand: Nike Looks For Candidates Who Are Passionate About The Brand And Its Mission. A Retail Lead Should Embody Nike's Values And Inspire Their Team To Do The Same, Creating A Positive And Energetic Work Environment.
Inventory Management
Communication
Sales
Time Management
Team Management
Product knowledge
Leadership
customer service
Visual merchandising
Training and Development
Problem-Solving
Sales Strategy
Communication
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Lead in San Diego, CA, USA is $38,000 - $52,000 per year. However, this can vary depending on the specific company, location, and level of experience of the individual.
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Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.
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