Are you a passionate and motivated individual with a love for retail and a desire to lead a team to success? Look no further, because Nike is seeking a dynamic Retail Lead to join our team and help drive our brand forward. As a Retail Lead, you will be responsible for overseeing the day-to-day operations of our retail store, leading a team of dedicated associates, and creating an exceptional shopping experience for our customers. We are looking for someone with strong leadership skills, a proven track record in retail management, and a deep understanding of the Nike brand. If you are ready to take on a new challenge and be a part of our iconic brand, we want to hear from you!
- Manage and oversee the day-to-day operations of the retail store.
- Lead and motivate a team of associates to deliver exceptional customer service and achieve sales goals.
- Develop and implement strategies to drive sales and increase profitability.
- Ensure that the store is visually appealing and merchandise is displayed in accordance with Nike's standards.
- Train and develop team members on product knowledge, sales techniques, and customer service skills.
- Maintain inventory levels and ensure accurate and timely replenishment.
- Monitor and analyze sales performance data to identify areas of improvement and take appropriate actions.
- Ensure compliance with company policies and procedures, including safety and security measures.
- Collaborate with other Retail Leads and store management to achieve overall business objectives.
- Build and maintain relationships with customers, providing a personalized and exceptional shopping experience.
- Stay up-to-date with industry trends and Nike product knowledge to effectively communicate with customers and team members.
- Foster a positive and inclusive work environment that promotes teamwork and employee engagement.
- Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.
- Continuously promote and represent the Nike brand and its values.
- Attend and actively participate in company meetings and trainings.
Previous Retail Management Experience: The Ideal Candidate For A Retail Lead Job At Nike Should Have At Least 2-3 Years Of Experience In A Leadership Role In A Retail Environment. This Experience Should Include Managing A Team, Setting And Achieving Sales Targets, And Creating A Positive Customer Experience.
Strong Communication Skills: As A Retail Lead At Nike, Effective Communication Will Be Crucial In Managing And Motivating A Team, As Well As Interacting With Customers And Other Stakeholders. The Candidate Should Have Excellent Verbal And Written Communication Skills.
Knowledge Of Nike Products And Brand: A Deep Understanding Of Nike Products, As Well As The Brand's History And Values, Is An Important Qualification For A Retail Lead. This Knowledge Will Enable The Candidate To Provide Accurate And Helpful Information To Customers And Train Their Team Members Effectively.
Proven Sales And Customer Service Track Record: Nike Is A Highly Successful And Customer-Centric Brand, And The Retail Lead Should Be Able To Demonstrate A Track Record Of Achieving Sales Targets And Providing Excellent Customer Service. This Could Include Previous Performance Metrics Or Customer Feedback.
Leadership And Team Management Skills: The Retail Lead Will Be Responsible For Leading And Motivating A Team To Achieve Their Goals And Deliver Exceptional Customer Experiences. Therefore, The Candidate Should Have Strong Leadership Skills, Including The Ability To Delegate, Coach, And Develop Team Members, As Well As Handle Any Conflicts Or Challenges That May Arise.
Inventory Management
Communication
Time Management
Team Management
Product knowledge
Leadership
customer service
Visual merchandising
Problem-Solving
Sales Strategy
retail operations
Training And
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Lead in Los Angeles, CA, USA is $40,000-$60,000 per year. However, this can vary depending on factors such as the specific company, location, and level of experience of the individual.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started