Nike

Retail Assistant

Nike

New York, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of Nike - where passion meets performance and innovation is always at the forefront. As a Retail Assistant, you will be an integral part of our team, providing exceptional customer service and representing the Nike brand with pride. We are looking for driven and enthusiastic individuals who are ready to join our mission of inspiring and empowering athletes around the world. If you have a love for sports, a passion for retail, and a desire to be a part of a dynamic team, then we want you on our team!

  1. Greet and welcome customers to the store in a friendly and professional manner.
  2. Provide exceptional customer service by assisting customers with their inquiries and needs.
  3. Represent the Nike brand with pride and knowledge, showcasing the company's values and mission.
  4. Maintain a thorough understanding of Nike's products and services to effectively assist customers.
  5. Maintain a clean and organized store environment, ensuring merchandise is properly displayed and stocked.
  6. Process customer transactions accurately and efficiently using the store's POS system.
  7. Collaborate with team members to achieve store sales goals and targets.
  8. Stay up-to-date with current industry trends and product knowledge to provide customers with informed recommendations.
  9. Assist in inventory management, including receiving and stocking merchandise.
  10. Maintain a positive attitude and work as a team player to contribute to a productive and enjoyable work environment.
  11. Attend training sessions and meetings to continuously improve product knowledge and customer service skills.
  12. Follow all store policies and procedures, including safety and security protocols.
  13. Maintain a professional appearance and demeanor at all times, representing Nike's brand image.
  14. Continuously strive to meet and exceed customer expectations, ensuring a memorable shopping experience.
  15. Perform other duties as assigned by the store manager or supervisor.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Knowledge Of Nike Products And Brand: A Strong Understanding Of Nike's Products And Brand Is Essential For A Retail Assistant At Nike. This Includes Familiarity With The Latest Releases, Features, And Benefits Of Nike Products.

  • Excellent Customer Service Skills: Retail Assistants At Nike Are Responsible For Providing Exceptional Customer Service To All Customers. This Includes Being Friendly, Approachable, And Knowledgeable In Order To Assist Customers With Their Needs And Promote A Positive Shopping Experience.

  • Sales Experience: Previous Experience In Sales Is Highly Valued For A Retail Assistant At Nike. This Includes The Ability To Upsell And Cross-Sell Products, As Well As Meet Sales Targets And Drive Revenue For The Store.

  • Strong Communication Skills: Effective Communication Is Crucial For A Retail Assistant At Nike. This Includes The Ability To Listen To Customer Needs, Communicate Product Information Clearly, And Collaborate With Team Members To Ensure A Smooth Shopping Experience.

  • Physical Fitness And Stamina: Working As A Retail Assistant At Nike Can Be Physically Demanding, With Tasks Such As Stocking Shelves, Moving And Organizing Products, And Assisting Customers With Carrying Heavy Items. Therefore, Physical Fitness And Stamina Are Important Qualifications For This Role.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • brand awareness

  • Adapt

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Assistant in New York, NY, USA is $27,000 - $33,000 per year. However, salaries may vary depending on the specific job duties, experience, and location within the city. Some Retail Assistants may also receive additional benefits such as bonuses, commission, and employee discounts.

Additional Information
Nike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 28th, 2024
Apply BeforeJune 9th, 2026
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About Nike

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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