Are you passionate about sports and fashion? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you! At Nike, we are looking for a Floor Manager who will be responsible for overseeing the daily operations and team performance on the sales floor. As a leader, you will be responsible for ensuring exceptional customer service, driving sales, and maintaining a positive work environment. We are seeking a motivated and experienced individual with a strong background in retail management. If you are ready to take on a new challenge and join a global brand that is dedicated to empowering athletes and inspiring innovation, we want to hear from you.
- Oversee the daily operations of the sales floor, including opening and closing procedures, inventory management, and customer service standards.
- Lead and motivate a team of sales associates, ensuring they are meeting their individual goals and contributing to overall sales targets.
- Set and maintain high standards for customer service, ensuring all customers receive a positive and memorable experience.
- Implement and maintain visual merchandising standards to enhance the overall aesthetic and appeal of the sales floor.
- Monitor and analyze sales data to identify trends and opportunities for improvement.
- Collaborate with other departments, such as marketing and buying, to ensure product assortment meets customer needs and preferences.
- Train and develop sales associates on product knowledge, sales techniques, and company policies and procedures.
- Create and maintain a positive work environment, promoting teamwork and open communication.
- Handle customer complaints and escalations in a professional and timely manner.
- Contribute to the development and execution of sales strategies to drive revenue and meet sales targets.
- Stay up-to-date with industry trends and competitor activities to inform business decisions.
- Ensure compliance with company policies and procedures, as well as health and safety regulations.
Previous Retail Management Experience: A Successful Floor Manager At Nike Should Have Prior Experience In A Retail Management Role, Preferably In The Sports Apparel Industry. This Experience Demonstrates The Ability To Lead A Team, Manage Operations, And Drive Sales.
Strong Leadership Skills: As A Floor Manager, You Will Be Responsible For Supervising And Motivating A Team Of Sales Associates. Therefore, Strong Leadership Skills, Including The Ability To Delegate Tasks, Provide Feedback, And Resolve Conflicts, Are Essential.
Knowledge Of Nike Products And Brand: A Deep Understanding Of Nike's Products, Brand, And Culture Is Crucial For A Floor Manager. This Knowledge Will Allow You To Effectively Train And Educate Your Team, As Well As Provide Excellent Customer Service.
Excellent Communication And Interpersonal Skills: As A Floor Manager, You Will Need To Communicate With Both Your Team And Customers. Therefore, Strong Communication And Interpersonal Skills, Including The Ability To Listen, Provide Clear Instructions, And Build Relationships, Are Important.
Exceptional Organizational And Time-Management Abilities: The Role Of A Floor Manager Requires Strong Organizational And Time-Management Skills To Ensure The Store Runs Smoothly. This Includes Managing Inventory, Creating Schedules, And Coordinating With Other Departments.
Communication
Time Management
Team Management
Product knowledge
Attention to detail
Organizational Skills
Leadership
customer service
Problem-Solving
Decision-Making
Sales Techniques
Merchand
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Floor Manager in Orlando, FL, USA is between $35,000 and $50,000 per year. This can vary depending on the specific job duties, experience level, and specific company. Some floor managers may earn higher salaries with bonuses and benefits included.
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Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.
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