Nike

Floor Manager

Nike

Boston, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Hey there! Are you a passionate leader with a love for sports and fitness? Do you thrive in a fast-paced environment and have a knack for motivating and managing a team? Then we want YOU to join our team at Nike as our Floor Manager! As a Floor Manager, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales. We are looking for someone with strong leadership skills, excellent communication, and a deep understanding of the Nike brand and products. If this sounds like you, keep reading to learn more about the qualifications we are looking for in our next Floor Manager!

  1. Oversee and manage the daily operations of the store.
  2. Ensure exceptional customer service is provided by all team members.
  3. Motivate and manage a team to meet and exceed sales targets.
  4. Create and implement strategies to increase sales and improve customer satisfaction.
  5. Train and develop team members on product knowledge, sales techniques, and company policies.
  6. Monitor inventory levels and coordinate with other departments to ensure timely restocking.
  7. Maintain a clean and organized store environment.
  8. Handle customer complaints and resolve any issues in a timely and professional manner.
  9. Collaborate with other managers to develop and implement store-wide initiatives.
  10. Stay updated on industry trends and competitors' activities.
  11. Conduct regular meetings with team members to communicate goals, expectations, and provide feedback.
  12. Schedule and assign tasks to team members to ensure efficient store operations.
  13. Create and maintain a positive and inclusive work environment.
  14. Ensure compliance with company policies and procedures.
  15. Represent the Nike brand and promote its values and mission.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Extensive Retail Experience: A Floor Manager At Nike Should Have A Minimum Of 2-3 Years Of Experience Working In A Retail Environment, Preferably In A Managerial Role.

  • Strong Leadership Skills: The Ideal Candidate Should Possess Excellent Leadership Skills With The Ability To Motivate And Guide A Team Of Sales Associates Towards Achieving Sales Targets And Providing Exceptional Customer Service.

  • Product Knowledge: A Floor Manager At Nike Should Have A Deep Understanding Of The Brand, Its Products, And The Latest Trends In The Athletic And Sports Industry To Effectively Assist Customers And Provide Product Recommendations.

  • Excellent Communication Skills: The Job Of A Floor Manager At Nike Involves Constant Communication With Customers, Team Members, And Higher Management. Therefore, Strong Verbal And Written Communication Skills Are Essential For This Role.

  • Organizational And Time-Management Skills: As A Floor Manager At Nike, The Candidate Should Be Able To Multitask, Prioritize Tasks, And Manage Time Effectively To Ensure A Smooth And Efficient Operation Of The Store.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • Organizational Skills

  • Leadership

  • customer service

  • Team Building

  • Decision Making

  • Merchandising

  • Sales strategies

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Floor Manager in Boston, MA, USA is between $45,000 and $60,000 per year. However, this can vary depending on factors such as the size and type of establishment, level of experience, and additional skills or qualifications. It is important to research specific companies and job listings to get a more accurate salary estimate.

Additional Information
Nike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 28th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Nike

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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