Are you a passionate leader with a strong background in retail management? Do you have a love for sports and a desire to work for a globally recognized brand? Nike is seeking a highly motivated Floor Manager to join our team and help drive our retail store's success. As a Floor Manager, you will play a crucial role in overseeing daily operations and ensuring an exceptional customer experience. If you have a proven track record of success in a fast-paced retail environment and possess strong leadership skills, we want to hear from you! Keep reading to learn more about this exciting opportunity at Nike.
- Oversee daily operations of the retail store, including but not limited to, sales, inventory management, and customer service.
- Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
- Create and maintain a positive and inclusive work environment for all employees.
- Develop and implement strategies to drive sales and increase store profitability.
- Monitor and analyze sales data to identify trends and make necessary adjustments to meet targets.
- Ensure the store is visually appealing and all products are displayed in accordance with company standards.
- Train and onboard new employees, providing them with the necessary tools and knowledge to succeed in their roles.
- Conduct regular performance evaluations and provide feedback and coaching to team members.
- Manage and resolve customer inquiries and complaints in a timely and professional manner.
- Collaborate with other managers and departments to execute company initiatives and promotions.
- Monitor and enforce store policies and procedures to ensure compliance with company standards.
- Stay up-to-date with industry trends and competitor activity to identify opportunities for growth and improvement.
- Adhere to all health and safety guidelines to ensure a safe working environment for all employees and customers.
- Represent the Nike brand and promote a positive image to customers and the community.
- Continuously strive to enhance the customer experience and uphold the company's reputation for excellence.
Extensive Retail Management Experience: A Floor Manager At Nike Should Have A Proven Track Record Of Successfully Managing A Retail Store, Preferably In The Athletic Or Sportswear Industry.
Strong Leadership Skills: The Ability To Lead And Motivate A Team Of Sales Associates Is Crucial For A Floor Manager At Nike. This Includes The Ability To Delegate Tasks, Provide Feedback, And Handle Conflicts Effectively.
Knowledge Of Nike Products And Brand: A Floor Manager Should Have A Deep Understanding Of Nike's Product Offerings, Brand Values, And Target Market. This Knowledge Is Essential For Effectively Managing The Store's Inventory, Merchandising, And Sales Strategies.
Excellent Communication Skills: A Floor Manager Must Be Able To Effectively Communicate With Both Customers And Employees. This Includes Being Able To Articulate Product Information, Handle Customer Complaints, And Provide Clear Instructions To Staff.
Strong Analytical And Problem-Solving Skills: A Floor Manager Must Be Able To Analyze Sales Data, Identify Trends, And Make Strategic Decisions To Improve Store Performance. The Ability To Think Critically And Find Solutions To Problems Is Crucial In This Role.
Inventory Management
Time Management
Product knowledge
Problem Solving
Budget management
customer service
Sales forecasting
Visual merchandising
Team Leadership
staff training
retail operations
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Floor Manager in Hanover, PA 17331, USA is approximately $35,000-$55,000 per year. However, this can vary depending on the specific company, industry, and experience level of the individual. Some companies may offer additional benefits and bonuses as part of their compensation package.
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Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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