Floor Manager

Welcome to the world of Nike, where we strive to inspire and equip athletes of all levels to reach their full potential. As a Floor Manager, you will play a crucial role in leading our team to deliver exceptional customer experiences and drive sales in our retail store. Are you a dynamic and energetic leader with a passion for sports and a keen eye for business? If so, we want you to join our team. We are seeking a highly motivated and experienced individual who can lead by example and create a positive and inclusive work environment. As the Floor Manager, you will be responsible for overseeing the daily operations of our store, including managing inventory, scheduling, and training team members. You will also be the point of contact for any customer inquiries or concerns, and will work closely with the Store Manager to meet sales targets and drive business growth. To be successful in this role, you must have previous retail management experience, strong communication skills, and a deep understanding of the Nike brand and products. You should also have a customer-centric mindset and a proven track record of driving sales and motivating teams. Join us in our mission to bring innovation and inspiration to every athlete* in the world. (*If you have a body, you are an athlete.)

1. Lead and manage a team of retail associates to provide exceptional customer service and promote the Nike brand.
2. Create and maintain a positive and inclusive work environment for team members.
3. Oversee daily operations of the retail store, including inventory management, scheduling, and training.
4. Ensure all team members are knowledgeable about Nike products and brand values.
5. Serve as the main point of contact for customer inquiries and concerns.
6. Collaborate with the Store Manager to set and meet sales targets and drive business growth.
7. Develop and implement strategies to increase sales and improve overall store performance.
8. Monitor and analyze sales data to identify areas for improvement and make necessary adjustments.
9. Train and coach team members on sales techniques and customer service best practices.
10. Ensure compliance with company policies and procedures.
11. Handle any customer complaints or issues in a timely and professional manner.
12. Contribute to the hiring and onboarding process for new team members.
13. Communicate effectively with upper management and provide regular updates on store performance.
14. Stay up-to-date with industry trends and competition to make informed business decisions.
15. Uphold the Nike brand image and values at all times.

According to JobzMall, the average salary range for a Floor Manager in Santa Monica, CA, USA is between $36,000 and $62,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some Floor Managers may earn higher salaries if they have additional responsibilities or have been in the role for a longer period of time.

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.