Welcome to Nike, a dynamic and innovative company at the forefront of the athletic industry. We are seeking a highly motivated and driven individual to join our team as a Floor Manager. As a Floor Manager, you will play a crucial role in ensuring the success of our store by overseeing the daily operations and leading a team of dedicated sales associates. This is a fast-paced and challenging role that requires strong leadership skills, a passion for customer service, and a deep understanding of the Nike brand. If you are a self-starter with a proven track record in retail management and a love for all things Nike, we want to hear from you. Join us in inspiring and empowering athletes around the world.
- Oversee the daily operations of the store, including opening and closing procedures, inventory management, and visual merchandising.
- Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
- Ensure that all employees are trained on the latest products, promotions, and company policies.
- Monitor and analyze sales data to identify areas for improvement and implement effective strategies to drive sales.
- Maintain a high level of product knowledge and provide guidance to customers and employees.
- Create and maintain a positive and inclusive work environment for all team members.
- Handle customer inquiries, complaints, and returns in a timely and professional manner.
- Collaborate with other managers to develop and implement company-wide initiatives and promotions.
- Conduct performance evaluations and provide ongoing feedback and coaching to team members.
- Adhere to all company policies and procedures, including safety protocols and cash handling.
- Stay up-to-date with industry trends and competitor activities to inform business decisions.
- Represent the Nike brand with the highest level of integrity and professionalism at all times.
Strong Leadership Skills: A Floor Manager At Nike Must Possess Exceptional Leadership Skills To Effectively Lead And Manage A Team Of Employees, Delegate Tasks, And Make Important Decisions In A Fast-Paced Environment.
Retail Experience: Candidates For This Role Should Have A Minimum Of 2-3 Years Of Experience In A Retail Setting, Preferably In A Supervisory Or Managerial Role. This Experience Will Give Them A Solid Understanding Of The Retail Industry And The Ability To Handle Day-To-Day Operations On The Sales Floor.
Knowledge Of Nike Products: A Deep Understanding Of Nike's Products, Including Their Features, Benefits, And Target Audience, Is Crucial For A Floor Manager. This Knowledge Will Help Them Train And Guide Their Team Members, As Well As Provide Exceptional Customer Service.
Excellent Communication Skills: The Ability To Effectively Communicate With Team Members, Customers, And Upper Management Is Essential For A Floor Manager At Nike. They Should Be Able To Convey Information Clearly And Concisely, As Well As Actively Listen To Feedback And Address Any Issues That May Arise.
Flexibility And Adaptability: The Retail Industry Is Constantly Changing, And A Floor Manager Must Be Able To Adapt To New Situations And Challenges. They Should Also Be Able To Work Flexible Hours, Including Nights, Weekends, And Holidays, To Ensure The Store Runs Smoothly And Meets Customer Demand.
Inventory Management
Communication
Time Management
Product knowledge
customer service
Sales forecasting
Visual merchandising
Team Leadership
Training and Development
Problem-Solving
Adaptability
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Floor Manager in Sunnyvale, CA, USA is between $46,000 and $70,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. In addition, factors such as bonuses, benefits, and location can also impact the overall salary range.
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Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.
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