Floor Manager

Welcome to the world of Nike, where innovation and passion meet to elevate the game of sport. As a Floor Manager, you will play a crucial role in creating an exceptional customer experience and driving sales on the retail floor. As a leader on our team, you will have the opportunity to inspire and develop a group of talented individuals while ensuring the smooth operations of the store. We are seeking a dynamic and driven individual who embodies our core values of authenticity, performance, and innovation. If you are a natural leader with a strong background in retail and a passion for the Nike brand, we invite you to join our team and make an impact in the world of sports.

1. Lead and manage a team of retail associates, including training, coaching, and developing their skills to provide exceptional customer service.
2. Create and maintain a positive and energetic environment on the retail floor, inspiring both customers and team members.
3. Drive sales and meet sales targets through effective merchandising, product knowledge, and customer engagement.
4. Monitor and analyze sales and performance data to identify areas for improvement and develop strategies to increase store productivity.
5. Ensure the store is always well-stocked, organized, and visually appealing to provide an exceptional shopping experience for customers.
6. Collaborate with other Floor Managers and store leadership to develop and implement business strategies and initiatives that align with company goals.
7. Maintain a thorough understanding of Nike's products, brand values, and industry trends to provide expert knowledge to customers and team members.
8. Uphold and enforce store policies and procedures to ensure the safety and security of customers, team members, and merchandise.
9. Communicate effectively with team members and store leadership to provide updates on sales, customer feedback, and any operational issues.
10. Continuously seek opportunities for personal and professional growth and development, and encourage team members to do the same.
11. Foster a culture of authenticity, performance, and innovation among the team, leading by example and promoting a positive work environment.
12. Represent the Nike brand with enthusiasm and passion, embodying the company's values and mission in all interactions with customers and team members.
13. Ensure compliance with all company and legal policies, procedures, and regulations.
14. Handle any escalated customer complaints or issues in a professional and timely manner.
15. Perform other duties as assigned by store leadership.

According to JobzMall, the average salary range for a Floor Manager in Dallas, TX, USA is between $40,000 to $60,000 per year. This can vary depending on factors such as the size and type of the company, level of experience, and specific job duties. Some companies may offer additional benefits and bonuses, which can also impact the overall salary range.

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.