Welcome to the world of Nike, where innovation, passion, and a love for sports drive everything we do. We are currently seeking a highly motivated and experienced Floor Manager to join our team and help us elevate our customer experience at our flagship store. As a Floor Manager, you will be responsible for leading and inspiring a team of sales associates, while ensuring a seamless operation of the store. If you are a dynamic leader with a strong background in retail management and a passion for the Nike brand, we would love to hear from you.
- Lead and manage a team of sales associates to ensure a high level of customer service and satisfaction.
- Develop and implement strategies to meet and exceed sales goals and targets.
- Train, coach, and motivate sales associates to deliver exceptional service and represent the Nike brand.
- Monitor and analyze sales performance data to identify areas of improvement and implement necessary changes.
- Ensure the store is properly staffed and scheduled to meet customer demand.
- Maintain a clean, organized, and visually appealing store environment.
- Collaborate with other managers and departments to ensure efficient and effective store operations.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner.
- Stay updated on product knowledge and store promotions to effectively assist customers and drive sales.
- Uphold company policies and procedures, including inventory management and loss prevention.
- Conduct regular performance evaluations and provide feedback to team members.
- Foster a positive and inclusive work environment that promotes teamwork and employee development.
- Effectively communicate with upper management to provide updates on store performance and initiatives.
- Stay informed on industry trends and competition to make recommendations for improvement.
- Represent the Nike brand with enthusiasm and passion, both internally and externally.
Strong Leadership Skills: A Floor Manager At Nike Must Possess Excellent Leadership Abilities To Effectively Manage And Motivate A Team Of Employees.
Experience In Retail Management: Candidates For A Floor Manager Position At Nike Should Have Previous Experience In Retail Management, Including Overseeing Store Operations, Managing Staff, And Driving Sales.
Knowledge Of Nike Products: A Thorough Understanding Of Nike's Products, Including Their Features And Benefits, Is Essential For A Floor Manager To Effectively Train And Educate Staff And Assist Customers.
Exceptional Customer Service Skills: As A Representative Of The Nike Brand, A Floor Manager Should Have Outstanding Customer Service Skills And Be Able To Handle Difficult Situations With Professionalism And Empathy.
Strong Organizational And Multitasking Abilities: With The Fast-Paced And Dynamic Nature Of Retail, A Floor Manager At Nike Must Be Able To Handle Multiple Tasks And Prioritize Responsibilities To Ensure The Smooth Operation Of The Store.
Communication
Time Management
Product knowledge
Inventory Control
customer service
Visual merchandising
Team Leadership
staff training
Problem-Solving
Sales Strategy
Store
Floor Supervision
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Floor Manager in Atlanta, GA, USA is $35,000 - $60,000 per year. This can vary depending on factors such as experience, location, and the specific industry of the company.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started