
Director - Service & Experience Design
We’re looking for a Director, Service & Experience Design. This role inspires and leads a team of designers to envision distinct ways to solve for validated consumer needs through new services and experiences. This person will cultivate the service and experience design process and partner with cross-functional teams to build a clear, repeatable way of bringing new experiences to market that remove friction and generate distinction for the end user. We are looking for someone to drive overall intake, prioritization and process within the team to ensure efficient design workflow and facilitate alignment with other functional teams to implement short-term solutions in a timely manner while elaborating on the long-term, evolving strategy.
9+ years of experience in service and/or experience design in physical and digital environments
Experience designing net new concepts or services that successfully redefine a typical way of doing something
Expertise in UX design, rapid prototyping, interaction design and user testing
Experience in footwear and apparel retail industry a plus
Time Management
Rapid Prototyping
Presentation and facilitation skills
Interaction design and user testing
Process Improvement
Verbal communication
Detail Oriented
written communication
Results-Driven
According to JobzMall, the average salary range for a Director - Service & Experience Design in One Bowerman Dr, Beaverton, OR, USA is $95,000 to $165,000 a year. This salary range is based on the job level, experience, and the location of the position.
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Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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