Welcome to the world of Nike, where we strive to inspire and innovate through our passion for sports and fitness. As a Coach - Department Manager, you will play a crucial role in leading and developing our team to create an exceptional customer experience. We are seeking a highly motivated individual with a strong background in coaching and leadership to join our dynamic team. If you have a passion for sports, a drive for success, and a desire to inspire others, then this may be the perfect opportunity for you. Join us at Nike and be a part of shaping the future of sports.
- Lead and develop a team of employees to provide exceptional customer service and promote the Nike brand.
- Create a positive and motivating work environment for team members to foster growth and development.
- Develop and implement training programs to ensure team members are knowledgeable about products, services, and company policies.
- Monitor and analyze sales and customer service metrics to identify areas for improvement and implement strategies to increase performance.
- Act as a role model and mentor for team members, providing guidance and support for their professional development.
- Collaborate with other department managers and store leadership to ensure a cohesive and successful operation.
- Utilize effective communication skills to clearly convey company goals, expectations, and initiatives to team members.
- Continuously evaluate and improve the customer experience, ensuring that it aligns with the Nike brand and values.
- Stay current with industry trends and competitors to inform decision-making and identify opportunities for growth.
- Handle and resolve customer complaints and concerns promptly and professionally.
- Maintain a high level of product knowledge and stay informed about company updates and changes.
- Create and maintain schedules for team members, ensuring adequate coverage and efficient use of resources.
- Ensure compliance with company policies and procedures, as well as legal requirements.
- Participate in hiring, onboarding, and training new team members.
- Foster a culture of teamwork, collaboration, and excellence within the department.
Extensive Knowledge Of The Sports Industry: A Coach - Department Manager At Nike Should Have A Deep Understanding Of The Sports Industry, Including Trends, Current Events, And Competition. This Knowledge Will Guide Their Decision-Making And Help Them Identify Opportunities For Growth And Improvement Within Their Department.
Strong Leadership Skills: As A Coach - Department Manager, One Must Be An Effective Leader Who Can Motivate And Guide Their Team Towards A Common Goal. This Requires Excellent Communication, Delegation, And Problem-Solving Skills To Keep The Department Running Smoothly.
Previous Management Experience: Nike Is Looking For Candidates With Previous Management Experience, Preferably In A Retail Or Sports-Related Setting. This Experience Will Demonstrate Their Ability To Handle Complex Situations, Manage A Team, And Achieve Targets And Goals.
Excellent Organizational Skills: A Coach - Department Manager Must Be Highly Organized To Oversee All Aspects Of Their Department, Including Inventory Management, Scheduling, And Budgeting. They Must Also Be Able To Prioritize Tasks And Delegate Responsibilities To Ensure The Department Operates Efficiently.
Passion For The Nike Brand: Nike Is A Globally Recognized Brand With A Strong Culture And Values. A Coach - Department Manager Should Have A Deep Passion For The Nike Brand And Be Able To Inspire Their Team To Embody These Values In Their Work. This Passion Will Also Help Them Connect With Customers And Drive Sales.
Strategic Planning
Performance Management
Communication
Time Management
Problem Solving
Leadership
Conflict Resolution
Team Building
Decision Making
Sales forecasting
Brand management
Employee development
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Coach - Department Manager in Tempe, AZ, USA is $40,000 - $60,000 per year. This may vary depending on factors such as the specific company, job responsibilities, and experience level of the individual.
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Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.
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