Nike

Coach - Department Manager

Nike

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Nike, we believe in the power of sport to inspire and unite people. As a Coach - Department Manager, you will play a crucial role in leading and motivating a team to deliver exceptional customer experiences and drive sales. We are looking for a dynamic and passionate individual who is dedicated to developing both their team and themselves. If you have a proven track record of leadership, a deep understanding of the Nike brand, and a strong passion for sports and fitness, we want you to join our team.

  1. Lead and manage a team of sales associates, providing guidance and support to help them achieve their goals and deliver exceptional customer experiences.
  2. Drive sales performance by setting targets, monitoring progress, and implementing strategies to increase revenue.
  3. Create and maintain a positive and motivating work environment for the team, fostering a culture of teamwork and collaboration.
  4. Develop and implement training programs to ensure all team members have a deep understanding of the Nike brand and products.
  5. Stay up-to-date on industry trends and competitor activities to inform business decisions and keep the team informed.
  6. Effectively communicate with upper management to provide updates on team performance, challenges, and opportunities.
  7. Monitor and maintain inventory levels, ensuring that the store is stocked with the latest Nike products.
  8. Handle customer complaints and resolve any issues in a timely and professional manner.
  9. Support and participate in store events and promotions, working with the marketing team to drive foot traffic and increase sales.
  10. Continuously evaluate and improve store operations, identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction.
  11. Serve as a brand ambassador, embodying the Nike values and inspiring team members to do the same.
  12. Foster a culture of continuous learning and development, providing opportunities for team members to grow and advance within the company.
  13. Adhere to all company policies and procedures, ensuring compliance with all legal and ethical standards.
  14. Maintain a strong passion for sports and fitness, staying updated on the latest industry trends and incorporating them into the store's offerings.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Experience In Coaching And Team Management: The Ideal Candidate Should Have At Least 5 Years Of Experience In Coaching And Managing Teams, Preferably In The Sports Industry. This Experience Should Include Leading And Developing A Team, Setting Goals And Objectives, And Providing Feedback And Performance Evaluations.

  • Strong Communication And Interpersonal Skills: As A Coach-Department Manager, The Candidate Will Be Responsible For Communicating With Team Members, Other Managers, And Senior Leadership. Therefore, Excellent Communication And Interpersonal Skills Are A Must-Have For This Role.

  • Knowledge Of Sports And Athlete Development: Nike Is A Company That Specializes In Athletic Apparel And Equipment, So The Ideal Candidate Should Have A Strong Understanding Of The Sports Industry And Athlete Development. This Knowledge Will Be Essential In Creating Training Programs And Coaching Techniques That Align With Nike's Brand And Values.

  • Leadership And Decision-Making Abilities: The Coach-Department Manager Will Be Responsible For Making Critical Decisions That Impact The Team And The Overall Success Of The Department. Therefore, The Candidate Should Possess Strong Leadership Skills And The Ability To Make Sound Decisions Under Pressure.

  • Results-Driven And Goal-Oriented: Nike Is A Company That Thrives On Achieving Goals And Driving Results. The Ideal Candidate Should Be Highly Motivated, Goal-Oriented, And Have A Track Record Of Achieving Success In Previous Roles. This Will Be Crucial In Driving The Team Towards Success And Achieving Departmental Objectives.

Required Skills
  • Strategic Planning

  • Performance Management

  • Communication

  • Time Management

  • Budget management

  • Conflict Resolution

  • customer service

  • Merchandising

  • Team Leadership

  • Sales Strategy

  • Goal Setting

  • Training And

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Coach - Department Manager in Charlotte, NC, USA is approximately $40,000 to $70,000 per year. This can vary depending on factors such as the size and type of company, the coach's experience and qualifications, and the specific responsibilities of the role. Some companies may also offer additional benefits and bonuses.

Additional Information
Nike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 26th, 2024
Apply BeforeMay 22nd, 2025
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About Nike

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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