
Visual Designer - Customer Service
This role will have the opportunity to apply tremendous passion and creativity to design the most engaging and impactful visuals for our customer self-help tools and our customer service training curriculum offering. Create and maintain a consistent visual design strategy across Customer Service. Initiate, explore, and prototype visual design solutions and products from concept to completion across Customer Service. Work with our engineering teams to enhance the look of our technical interfaces and tools. Create diverse media (visuals, graphics, animation and videos) to enrich our training curriculum to be more engaging and exciting. Develop a digital asset management strategy (metadata, taxonomy) to organize flat image library and make images more discoverable.
8+ years of professional hands-on design experience in a digital environment
Portfolio of visual design, both static and motion, samples featuring online self help tools and/or effective training experiences.
An appreciation of A/B testing and using data to inform design decisions.
Illustrator
Google Docs
Photoshop
Google Slides
Animate
Adaptable
Multitasking
Strategic Planning
Verbal communication
Detail Oriented
written communication
According to JobzMall, the average salary range for a Visual Designer - Customer Service in 100 Winchester Cir, Los Gatos, CA 95032, USA is between $27,221 and $85,814. The median salary for this position is $47,851.
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Netflix, Inc. operates as an Internet subscription service company, which provides subscription service streaming movies and TV episodes over the Internet and sending DVDs by mail. The company operates its business through the following segments: Domestic streaming, International streaming and Domestic DVD. Netflix obtains content from various studios and other content providers through fixed-fee licenses, revenue sharing agreements and direct purchases. It markets its service through various channels, including online advertising, broad-based media, such as television and radio, as well as various partnerships.

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