Netflix

Visual Designer - Customer Service

Netflix

100 Winchester Cir, Los Gatos, CA 95032, USA
Full-TimeDepends on ExperienceSenior LevelBachelors
Job Description

This role will have the opportunity to apply tremendous passion and creativity to design the most engaging and impactful visuals for our customer self-help tools and our customer service training curriculum offering. Create and maintain a consistent visual design strategy across Customer Service. Initiate, explore, and prototype visual design solutions and products from concept to completion across Customer Service. Work with our engineering teams to enhance the look of our technical interfaces and tools. Create diverse media (visuals, graphics, animation and videos) to enrich our training curriculum to be more engaging and exciting. Develop a digital asset management strategy (metadata, taxonomy) to organize flat image library and make images more discoverable.

Where is this job?
This job is located at 100 Winchester Cir, Los Gatos, CA 95032, USA
Job Qualifications
  • 8+ years of professional hands-on design experience in a digital environment

  • Portfolio of visual design, both static and motion, samples featuring online self help tools and/or effective training experiences.

  • An appreciation of A/B testing and using data to inform design decisions.

Required Skills
  • Illustrator

  • Google Docs

  • Photoshop

  • Google Slides

  • Animate

Soft Skills
  • Adaptable

  • Multitasking

  • Strategic Planning

  • Verbal communication

  • Detail Oriented

  • written communication

Compensation

According to JobzMall, the average salary range for a Visual Designer - Customer Service in 100 Winchester Cir, Los Gatos, CA 95032, USA is between $27,221 and $85,814. The median salary for this position is $47,851.

Additional Information
Netflix is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 18th, 2020
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Netflix

Netflix, Inc. operates as an Internet subscription service company, which provides subscription service streaming movies and TV episodes over the Internet and sending DVDs by mail. The company operates its business through the following segments: Domestic streaming, International streaming and Domestic DVD. Netflix obtains content from various studios and other content providers through fixed-fee licenses, revenue sharing agreements and direct purchases. It markets its service through various channels, including online advertising, broad-based media, such as television and radio, as well as various partnerships.

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