Netflix

Technology Experience Specialist

Netflix

Manila, Metro Manila, Philippines
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the world of entertainment and technology! We are looking for a dynamic and passionate individual to join our team at Netflix as a Technology Experience Specialist. As a global leader in the streaming industry, we are seeking someone who is well-versed in the latest technology trends and has a deep understanding of the user experience. If you have a knack for problem-solving, a love for all things tech, and a desire to continuously innovate, then this role might be the perfect fit for you. Join us in shaping the future of entertainment by bringing your unique skills and expertise to our team.

  1. Stay up-to-date on the latest technology trends and advancements in the streaming industry in order to provide expert insights and recommendations to the team.
  2. Develop a deep understanding of the user experience for Netflix customers and use this knowledge to improve existing technology and create new, innovative solutions.
  3. Work closely with cross-functional teams, including product managers and engineers, to identify and solve technical issues and enhance the overall user experience.
  4. Conduct research and gather data to identify potential areas for improvement and make data-driven decisions.
  5. Collaborate with the marketing team to create engaging and informative content that showcases the latest technology features and benefits for customers.
  6. Act as a subject matter expert and provide training and support to team members on new technology updates and features.
  7. Continuously monitor and analyze user feedback and reviews to identify any potential issues and work towards finding solutions.
  8. Participate in industry events and conferences to stay updated on emerging technology and network with other professionals in the field.
  9. Proactively identify opportunities for innovation and improvement within the technology and user experience realm.
  10. Demonstrate a passion for technology and entertainment, and use this enthusiasm to inspire and motivate team members.
Where is this job?
This job is located at Manila, Metro Manila, Philippines
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • 3+ Years Of Experience In A Technology Or It Support Role, Preferably In The Entertainment Industry.

  • Proficiency In Various Operating Systems And Platforms, Including Windows, Mac Os, Ios, And Android.

  • Strong Understanding Of Networking Concepts And Troubleshooting Techniques.

  • Excellent Communication And Customer Service Skills, With The Ability To Explain Technical Concepts To Non-Technical Individuals.

Required Skills
  • Software Development

  • Project Management

  • Troubleshooting

  • Data Analysis

  • User Experience

  • Content Creation

  • Digital Marketing

  • Customer Support

  • Technical

  • Multimedia design

  • technology integration

  • User Training

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Technology Experience Specialist in Manila, Metro Manila, Philippines is between PHP 25,000 to PHP 45,000 per month. However, this can vary depending on the specific company, job responsibilities, and level of experience. Some companies may also offer additional benefits and bonuses. It is best to research the specific company and job offer for a more accurate salary range.

Additional Information
Netflix is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 4th, 2025
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Netflix

Netflix, Inc. operates as an Internet subscription service company, which provides subscription service streaming movies and TV episodes over the Internet and sending DVDs by mail. The company operates its business through the following segments: Domestic streaming, International streaming and Domestic DVD. Netflix obtains content from various studios and other content providers through fixed-fee licenses, revenue sharing agreements and direct purchases. It markets its service through various channels, including online advertising, broad-based media, such as television and radio, as well as various partnerships.

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