
Production Support Manager
As a Netflix Production Support team manager, you will play a critical role in managing a team of highly skilled technical support specialists. You will be the primary manager for a team of Netflix Production Support Specialists. You will contribute to our overall working environment and culture, where expressing your thoughts and sharing your feedback is a part of your every day. You will contribute to a growing a diverse and inclusive culture by encouraging an open minded and supportive environment. You will be expected to show strong leadership skills and partner effectively with our fellow cross functional teams and stakeholders to help drive your team to provide world class support, research, and innovative ideas that will shape the future of the technology Netflix studios utilize. You'll do this by managing a Netflix Production Support team (NPS) that is part of a global support team for our studio technology.
3+ years of experience managing a team of software/application support specialists, preferably in an international environment
At least 3+ years of experience in a technical research or support engineer role helping to determine the root cause of technical issues
Previous experience and knowledge of studio productions is a plus
Thrive in an innovative culture where autonomy is necessary, and strong communication is paramount
Maya
Nuke
Blender
Troubleshooting skills
Flix
Time Management Skills
Root-Cause Analysis
Foundry
Driven and self-motivated
Prioritizing skills
Communication Skills
Problem Solving Skills
Attention to detail and accuracy
Multi tasker
According to JobzMall, the average salary range for a Production Support Manager in 5808 Sunset Blvd, Los Angeles, CA 90028, USA is $72,000 to $95,000 per year. This salary range can vary depending on the experience of the candidate, the size of the company, and the industry.
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Netflix, Inc. operates as an Internet subscription service company, which provides subscription service streaming movies and TV episodes over the Internet and sending DVDs by mail. The company operates its business through the following segments: Domestic streaming, International streaming and Domestic DVD. Netflix obtains content from various studios and other content providers through fixed-fee licenses, revenue sharing agreements and direct purchases. It markets its service through various channels, including online advertising, broad-based media, such as television and radio, as well as various partnerships.

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