Netflix

Production Support Manager

Netflix

5808 Sunset Blvd, Los Angeles, CA 90028, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As a Netflix Production Support team manager, you will play a critical role in managing a team of highly skilled technical support specialists. You will be the primary manager for a team of Netflix Production Support Specialists. You will contribute to our overall working environment and culture, where expressing your thoughts and sharing your feedback is a part of your every day. You will contribute to a growing a diverse and inclusive culture by encouraging an open minded and supportive environment. You will be expected to show strong leadership skills and partner effectively with our fellow cross functional teams and stakeholders to help drive your team to provide world class support, research, and innovative ideas that will shape the future of the technology Netflix studios utilize. You'll do this by managing a Netflix Production Support team (NPS) that is part of a global support team for our studio technology.

Where is this job?
This job is located at 5808 Sunset Blvd, Los Angeles, CA 90028, USA
Job Qualifications
  • 3+ years of experience managing a team of software/application support specialists, preferably in an international environment

  • At least 3+ years of experience in a technical research or support engineer role helping to determine the root cause of technical issues

  • Previous experience and knowledge of studio productions is a plus

  • Thrive in an innovative culture where autonomy is necessary, and strong communication is paramount

Required Skills
  • Maya

  • Nuke

  • Blender

  • Troubleshooting skills

  • Flix

  • Time Management Skills

  • Root-Cause Analysis

  • Foundry

Soft Skills
  • Driven and self-motivated

  • Prioritizing skills

  • Communication Skills

  • Problem Solving Skills

  • Attention to detail and accuracy

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Production Support Manager in 5808 Sunset Blvd, Los Angeles, CA 90028, USA is $72,000 to $95,000 per year. This salary range can vary depending on the experience of the candidate, the size of the company, and the industry.

Additional Information
Netflix is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 12th, 2021
Apply BeforeJune 21st, 2025
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About Netflix

Netflix, Inc. operates as an Internet subscription service company, which provides subscription service streaming movies and TV episodes over the Internet and sending DVDs by mail. The company operates its business through the following segments: Domestic streaming, International streaming and Domestic DVD. Netflix obtains content from various studios and other content providers through fixed-fee licenses, revenue sharing agreements and direct purchases. It markets its service through various channels, including online advertising, broad-based media, such as television and radio, as well as various partnerships.

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