Netflix

Product Operations Lead - Commerce Lifecycle & Platform

Netflix

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Hello there! Are you passionate about driving the success of a cutting-edge product in the fast-paced world of commerce? Do you thrive in a dynamic and collaborative environment, constantly seeking new ways to optimize processes and improve customer experience? If so, Netflix is looking for a Product Operations Lead for our Commerce Lifecycle & Platform team. In this role, you will be responsible for overseeing the end-to-end product operations for our global commerce platform, ensuring a seamless and efficient experience for our subscribers. We are seeking a highly skilled and motivated individual with a strong background in product operations and a deep understanding of the commerce landscape. If this sounds like you, we would love to hear from you!

  1. Develop and implement strategies to drive the success of our cutting-edge product in the fast-paced world of commerce.
  2. Collaborate with cross-functional teams to continuously optimize processes and improve customer experience.
  3. Oversee the end-to-end product operations for our global commerce platform, ensuring a seamless and efficient experience for subscribers.
  4. Monitor and analyze performance metrics to identify areas for improvement and make data-driven decisions.
  5. Manage and prioritize product operations projects and initiatives, ensuring timely delivery and alignment with company goals.
  6. Stay up-to-date with industry trends and best practices in product operations and apply them to our processes.
  7. Build and maintain strong relationships with key stakeholders, including product managers, engineers, and customer support teams.
  8. Communicate effectively with all levels of the organization, providing updates and insights on product operations performance.
  9. Troubleshoot and resolve any issues or challenges that may arise in the product operations process.
  10. Mentor and develop team members, providing guidance and support to help them grow in their roles.
  11. Continuously identify opportunities to streamline and improve product operations processes.
  12. Contribute to the development and implementation of new features and functionalities for our global commerce platform.
  13. Ensure compliance with industry regulations and standards related to product operations.
  14. Act as a subject matter expert on product operations and provide guidance to other teams within the organization.
  15. Collaborate with external partners and vendors to ensure seamless integration and performance of our global commerce platform.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Extensive Experience In Product Operations And Project Management, Preferably In A Fast-Paced Technology Or E-Commerce Company.

  • Strong Understanding Of Commerce Lifecycle And Platform Operations, Including Payment Processing, Subscription Management, And Customer Acquisition And Retention.

  • Demonstrated Success In Leading Cross-Functional Teams And Managing Complex Projects From Conception To Launch.

  • Proven Track Record Of Driving Business Growth And Optimizing Processes To Increase Efficiency And Scalability.

  • Excellent Analytical And Problem-Solving Skills, With The Ability To Use Data To Inform Decision-Making And Drive Strategic Initiatives.

Required Skills
  • Project Management

  • Data Analysis

  • E-Commerce

  • Agile Methodology

  • Process optimization

  • Stakeholder management

  • product strategy

  • Cross-Functional Collaboration

  • Product Lifecycle

  • Platform Integration

  • User Experience (UX)

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Product Operations Lead - Commerce Lifecycle & Platform is $100,000-$150,000 per year. However, this can vary depending on factors such as location, experience, and the specific company or industry. Some companies may offer higher salaries or additional benefits to attract top talent in this role.

Additional Information
Netflix is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 25th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Netflix

Netflix, Inc. operates as an Internet subscription service company, which provides subscription service streaming movies and TV episodes over the Internet and sending DVDs by mail. The company operates its business through the following segments: Domestic streaming, International streaming and Domestic DVD. Netflix obtains content from various studios and other content providers through fixed-fee licenses, revenue sharing agreements and direct purchases. It markets its service through various channels, including online advertising, broad-based media, such as television and radio, as well as various partnerships.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started